Compliance Control Lead

About Us
Globally, energy markets are in transition to a net zero future and the entities within these markets are transforming their underlying business models to ensure that they stay relevant, sustainable and profitable. As one of Australia’s largest energy providers, we are proud of our purpose to lead and accelerate the clean energy transformation for all. This is where you come in!

About the Team
The Customer Compliance Performance team is undergoing significant transformation, creating exciting new opportunities to join at a pivotal time, where you will have the chance to make a meaningful impact. This team provides specialist compliance expertise to the Customer Business Unit, supporting effective compliance management and ensuring EnergyAustralia’s regulatory obligations, governance systems, processes, and frameworks meet both industry standards and customer expectations. And this is where you come in!

About the Role
We have an exciting opportunity to join our Customer Compliance Performance Team, as a Compliance Control Lead. In this role, you will act as the trusted compliance advisor to Business Unit leaders, providing expert guidance on compliance risk identification, control design and implementation, and remediation. With a focus on compliance prevention and detection and capability uplift, the role ensures compliance is proactively managed and integrated into everyday operations. Other aspects of the role include:

• Act as the primary compliance advisor to designated Customer Business Unit teams
• Review compliance performance reports, incident and breach reporting and testing results with Customer Business Unit leaders and develop plans to address key issues and trends
• Support Customer Business Unit teams in understanding and maintaining compliance obligations, ensure well defined and effective controls are in place and process maps are maintained and updated
• Support Business Unit in designing and implementing controls, ensuring they’re effective and comply with Energy Australia risk appetite limits
• Apply an independent lens to incidents, breaches and audit findings and support Customer Business Unit Leaders in the development of remediation plans and treatments
• Provide compliance expertise and advice to business initiatives and changes
• Support Customer Business teams to implement and comply with frameworks, process and regulatory requirements
• Provide coaching and support to Customer Business Unit leaders and deliver training sessions to build compliance capability

About You
To be successful in this role, you will have extensive experience in similar operational risk compliance or assurance role, with a strong understanding of operational risk, frameworks, processes, assurance programs and regulatory requirements. Other things we’re keen on include:

• Strong understanding of the Energy sector and regulatory environment is highly desirable
• Excellent stakeholder management and communication skills
• Analytical mindset, with a strong ability to solve complex problems
• Solid knowledge of regulatory requirements, compliance frameworks and industry standards
• Adaptable and proactive, ready to tackle challenges in a dynamic setting

Why Us?
We’re committed to providing an inclusive culture so our people can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTI employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it’s a workplace where everyone’s welcome. We offer;

• Balance Life and Work through our Flexible Ways of Working
• Discounts on your energy bills for you, your friends and family
• Recharge and relax with two extra days of leave each year (we call them recharge days)
• Volunteer days off to help charities make a difference through volunteering
• We offer 20 weeks paid parental leave that’s completely gender-equal
• State-of-the-art Melbourne office, stunning views only 3–4-minute walk from Southern Cross station

If you’re ready to ‘light the way’ towards your next career move, If you have any questions, or for a career conversation, please contact [email protected]