Systems Engineer
Smile IT - Technology Partner
Date: 4 days ago
City: Brisbane, Queensland
Contract type: Full time
Expand your IT career - Smile IT is searching for an experienced Systems Engineer to join us on a full-time basis at our Tingalpa office.
Why Choose Smile IT?
Smile IT is one of Brisbane’s leading IT companies – known for going the extra mile to keep clients on track, with smiles on their faces.
Our mission? To make a real difference by growing ourselves, our customers, and others. We are committed to providing a seamless experience for our clients – from the initial onboarding to supporting their custom solutions.
By joining Smile IT, you’ll be a part of an awesome forward-thinking team offering endless possibilities.
Why Choose Smile IT?
Smile IT is one of Brisbane’s leading IT companies – known for going the extra mile to keep clients on track, with smiles on their faces.
Our mission? To make a real difference by growing ourselves, our customers, and others. We are committed to providing a seamless experience for our clients – from the initial onboarding to supporting their custom solutions.
By joining Smile IT, you’ll be a part of an awesome forward-thinking team offering endless possibilities.
- Be involved with a supportive, fun workplace where customer service is the standard.
- Join an established and growing tech team, providing career development opportunities.
- Skill up with free certifications in industry-leading tools like Microsoft and Acronis (fully paid by us).
- Awesome perks – free parking, monthly BBQs, game nights, team-building events, and even a weekly Run Club!
- Act as SME for assigned clients or technologies, offering expert guidance and taking ownership of complex issues and escalations.
- Design, implement, and maintain Microsoft 365, Azure, Entra ID, Hyper-V, and Windows Server environments.
- Automate tasks and improve efficiency with PowerShell, while ensuring systems run smoothly through proactive health checks.
- Install, configure, and support IT infrastructure, providing training where needed and maintaining thorough documentation.
- Collaborate with account managers on IT roadmaps and drive IT maturity using Smile IT’s gold standards.
- Mentor team members, stay updated on emerging technologies, and uphold Smile IT’s values, policies, and standards.
- Deliver high-level customer support both remotely and on-site, with occasional travel to rural client locations.
- 5+ years of experience in systems engineering or similar client-facing roles.
- Deep expertise in Microsoft 365, Azure, Entra ID, Hyper-V, Windows Server, and Intune.
- Strong PowerShell skills for scripting and automation.
- Excellent troubleshooting, documentation, and communication abilities.
- A proactive mindset with a willingness to lead, mentor, and continuously learn.
- Willingness to travel locally and rurally as required.
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