Account Manager - Services

About the role

Reporting to the National Manager, Services, you will manage the operational delivery of utility purchasing and on-selling, while also supporting the identification and execution of new revenue opportunities across a diverse range of services to help grow non-traditional income streams for the business.

This is a part-time position (0.6 FTE, three days per week), based in Brisbane, Sydney, or Melbourne.

Key responsibilities

• Manage budgeting, forecasting, and reporting for electricity purchasing and services income streams.
• Liaise with energy consultants and consolidate data for internal reporting.
• Respond to tenant electricity queries, conduct rate review impact analysis, and coordinate approvals.
• Lead tender documentation and evaluation processes.
• Ensure compliance with all relevant regulatory guidelines.
• Support feasibility analysis, business case development, and post-completion reviews.
• Identify new business opportunities (e.g., sponsorships, brand activations, data commercialisation).
• Partner with internal teams such as Legal, Tax, Finance, Risk & Compliance, and Centre Management.
• Monitor stakeholder compliance and identify process improvement opportunities.

About you

This is a dynamic role for a commercially savvy individual with strong financial acumen, confident engaging with stakeholders, and always looking for opportunities to drive value beyond traditional revenue streams.

• Minimum 2 years' experience in a commercial or operational role, with strong financial or accounting exposure.
• Proven financial analysis and reporting capability.
• Experience with Anaplan is desirable.
• Commercial contract negotiation experience highly regarded.
• Strong stakeholder engagement and communication skills.
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Confident presenter with strong analytical and problem-solving skills.
• Highly organised, self-motivated, and able to manage tasks independently.
• A sound understanding of financial management principles.