Maintenance Manager

Why work for Greystar?

At Greystar, we don’t just build places to live — we create communities where students thrive. As our business expands across the APAC region, we’re looking for a Facilities Manager to lead the charge in delivering safe, high-performing, and well-maintained student accommodation in the heart of Melbourne CBD.

If you’re hands-on, solutions-driven, and passionate about providing outstanding service — this could be your next big move.

About the role:

As the Facilities Manager for our newly acquired Student living portfolio, you’ll take the lead on all things maintenance, safety, and building performance for one of our thriving student communities. This is a hands-on role, ideal for someone who thrives on variety, values a high standard of presentation, and is ready to tackle everything from preventative maintenance to emergency repairs — all while leading a team and ensuring compliance.

Key responsibilities:

• Oversee all maintenance operations across the site, ensuring both reactive and scheduled works are completed to a high standard and within set timeframes.
• Manage resident repair requests from diagnosis through to resolution, ensuring minimal disruption and maximum satisfaction.
• Lead, coach, and support a team of Maintenance Technicians — including recruitment, training, performance reviews, and day-to-day supervision.
• Develop and deliver preventative maintenance plans to ensure buildings, plant, and equipment remain safe, compliant, and fully operational.
• Conduct regular inspections of apartments, communal areas, systems, and external spaces to uphold safety, appearance, and functionality.
• Manage compliance testing and statutory checks such as fire alarms, emergency lighting, HVAC systems, and water testing, keeping accurate records.
• Coordinate external contractors and suppliers, ensuring all work meets scope, quality, safety, and budget expectations — and is carried out with proper permits and documentation.
• Respond to emergency call-outs outside of regular hours, taking ownership of urgent maintenance issues and resolutions.
• Support budget planning and control, monitoring maintenance spend, sourcing materials cost-effectively, and maintaining adequate inventory.
• Champion a safe, welcoming, and well-maintained living environment, working closely with the Community Manager to enhance the student experience.

To be successful in this role, you should have skills including:

• Proven experience in maintenance management within residential, hospitality, or student accommodation sectors - or in a relevant trade (repairs, HVAC, refurbishments, etc.).
• Experience supervising contractors and working with teams to maintain high-quality, compliant residential buildings.
• Strong understanding of WHS, risk assessments, and preventative maintenance systems.
• Confident communicator with the ability to engage residents and influence others in a customer-facing environment.
• Proactive, hands-on approach with the ability to work independently and take ownership of projects.
• A reliable team player with flexibility to work on-call or overtime when required.
• Commercially minded with a knack for identifying cost-effective maintenance solutions.
• Ready to make a real impact in a resident-first environment.
• Compliance & Licensing – Must hold a valid driver’s license, and have the ability to obtain a favourable National Criminal History Check and Working with Children check.

About Greystar:

Greystar is a global leader in property management, development, and investment services. With offices throughout USA, Europe, South America and Asia Pacific, Greystar operates over $315 billion of real estate across 250 markets globally and more than $78 billion of assets under management within their institutional investments platform.

Greystar is rapidly expanding their footprint into the Australian market with the launch of their first Build To Rent (BTR) development in Melbourne and another 2 to open in the coming months. With a strong pipeline of future property releases, including an Industrial portfolio and more recently expanded into the student accommodation sector with the acquisition of 7 student living buildings, this is amazing opportunity to join the journey of what is set to become a major market player in Australia and be part of our story.

Feel like you might not meet every criteria but you would be a great fit for our team? We will never know if you don’t apply!

To find out more about us and working at Greystar, click here: https://www.greystar.com/