Government Account Manager
Streem (Media Monitoring & Insights)
Date: 4 days ago
City: Sydney, New South Wales
Salary:
A$65,000
-
A$75,000
per year
Contract type: Full time
Join the Team Making Media Meaningful
Why join the Streem team?
At Streem, we help Australia’s most influential organisations stay ahead of the curve with real-time media intelligence. From breaking news to trending tweets, we deliver instant access to media across Print, Online, TV, Radio, Podcasts, and Social Media, so our clients never miss a moment that matters.
We’re a tech-powered company built by passionate people, and that’s what sets us apart. If you’re someone who thrives in a collaborative, fast-paced environment where innovation is encouraged and impact is real, you’ll feel right at home here.
We’re driven by five core values that create a collaborative environment where innovative ideas flourish, we welcome responsibility, push the bar higher, remain easy to deal with, stay tuned in, and bring the energy!
About The Role
Are you a people-person with a passion for media and public affairs? We’re looking for a proactive and committed Account Manager to be the trusted partner for our valued Government clients. You’ll deliver top-tier service, guide clients through our platform, and ensure their experience with us is nothing short of exceptional.
This is a highly collaborative role where you’ll work closely with a supportive, tight-knit team to provide timely insights and outstanding client experiences. If you're looking to build strong relationships, make a meaningful impact, and grow your career in a dynamic environment, we’d love to hear from you!
What You’ll Do
Apply now and take the next step in your career with one of Australia’s fastest-growing media intelligence platforms.
Why join the Streem team?
At Streem, we help Australia’s most influential organisations stay ahead of the curve with real-time media intelligence. From breaking news to trending tweets, we deliver instant access to media across Print, Online, TV, Radio, Podcasts, and Social Media, so our clients never miss a moment that matters.
We’re a tech-powered company built by passionate people, and that’s what sets us apart. If you’re someone who thrives in a collaborative, fast-paced environment where innovation is encouraged and impact is real, you’ll feel right at home here.
We’re driven by five core values that create a collaborative environment where innovative ideas flourish, we welcome responsibility, push the bar higher, remain easy to deal with, stay tuned in, and bring the energy!
About The Role
Are you a people-person with a passion for media and public affairs? We’re looking for a proactive and committed Account Manager to be the trusted partner for our valued Government clients. You’ll deliver top-tier service, guide clients through our platform, and ensure their experience with us is nothing short of exceptional.
This is a highly collaborative role where you’ll work closely with a supportive, tight-knit team to provide timely insights and outstanding client experiences. If you're looking to build strong relationships, make a meaningful impact, and grow your career in a dynamic environment, we’d love to hear from you!
What You’ll Do
- Oversee and contribute to major Federal Government client deployments.
- Manage the day-to-day needs of existing Government clients.
- Acting as an escalation point for Account Managers and Customer Support
- Lead key project tasks related to major government calendar events.
- Deliver in-depth training and onboarding for Government stakeholders.
- Collect and communicate product feedback to enhance the platform.
- Proactively flag key media stories, trends, or issues relevant to clients.
- Ensuring all client-related tasks are completed in accordance with internal and external service standards.
- Maintain consistent communication with internal and external stakeholders.
- Help ensure platform accuracy and content quality
- Strong customer-facing skills
- Organised, detail-oriented, and comfortable juggling multiple priorities.
- Ability to work in a fast paced environment.
- Strong written and verbal communication skills.
- Energetic, media-savvy and positive go-getter with a can-do attitude.
- Degree in Media, Communications, PR, Journalism, or similar
- Media/news/content experience is highly advantageous;
- Personal interest in the Australian Media Landscape and public affairs;
- Familiarity with media monitoring, analytics, or social listening tools
- Experience with Excel, Project Management Tools/CRM tools/Boolean Search.
- Daily gourmet lunches and snacks by our private chef
- Pup-friendly office space
- Flexible and hybrid working
- 8 Minute walk from Central Station
- Fun seasonal team events
- $2,000 Talent Referral Scheme
- $3,000 p.a. Development Allowance
- Corporate gym and shopping discounts
- Novated vehicle leasing
Apply now and take the next step in your career with one of Australia’s fastest-growing media intelligence platforms.
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