Senior Manager Operational Model & Performance
St John of God Health Care
Date: 1 day ago
City: Perth, Western Australia
Contract type: Full time
Your role at St John of God Health Care
We are seeking a strategic and forward-thinking leader to drive the design and implementation of our enterprise-wide operating model. In this critical role, you will ensure our structures, governance, and performance frameworks align with organisational goals — enhancing efficiency, agility, and workforce capability across the board.
If you're passionate about transforming how organisations operate and thrive, this is your opportunity to make a lasting impact.
The Position
A high level of communication, conflict resolution and negotiation skills with demonstrated ability to influence others in relation to process management, difficult decisions, and to achieve business objectives will be essential to this position.
Ideally, you will have over 5 years of experience in operating model design, business transformation, or organisational performance, particularly within complex environments. Demonstrated experience in governance, workforce planning, and performance measurement frameworks is also desirable.
Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.
All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.
We can offer you.
St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.
We are seeking a strategic and forward-thinking leader to drive the design and implementation of our enterprise-wide operating model. In this critical role, you will ensure our structures, governance, and performance frameworks align with organisational goals — enhancing efficiency, agility, and workforce capability across the board.
If you're passionate about transforming how organisations operate and thrive, this is your opportunity to make a lasting impact.
The Position
- Develop and implement enterprise-wide operating models that optimise clear accountabilities, governance and execution discipline.
- Define governance frameworks, accountability structures, and performance metrics to drive execution.
- Lead organisational structure redesign, optimising spans of control, decision rights and workforce capability.
- Establish governance frameworks and reporting frameworks to ensure consistency, compliance and operational effectiveness.
- Embed data-driven performance management, leveraging workforce analytics to inform decision-making and transparency.
- Design, maintain, and deliver a Board-to-Ward performance program, ensuring strategic objectives cascade effectively across all levels of the organisation.
- Define and manage enterprise-wide performance metrics, integrating leading and lagging indicators to drive continuous improvement.
- Establish real-time performance reporting and analytics, ensuring leaders have access to actionable insights.
- Drive a culture of accountability and performance excellence, ensuring leaders and teams own and act on performance outcomes.
- Conduct regular performance reviews with executives and business unit leaders to assess progress and recalibrate strategies.
- Lead workforce planning and capability development, ensuring alignment with business needs.
- Develop mechanisms to proactively identify performance gaps, implementing data drive interventions to optimise outcomes.
- Oversee enterprise-wide transformation programs, ensuring effective adoption of new operating models, performance systems, and accountability structures.
- Collaborate with executives, People and Culture, Finance, and Strategy to integrate organisational design and performance objectives with business priorities.
A high level of communication, conflict resolution and negotiation skills with demonstrated ability to influence others in relation to process management, difficult decisions, and to achieve business objectives will be essential to this position.
Ideally, you will have over 5 years of experience in operating model design, business transformation, or organisational performance, particularly within complex environments. Demonstrated experience in governance, workforce planning, and performance measurement frameworks is also desirable.
Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.
All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.
We can offer you.
- Salary: $185,650 to $206,278 per annum, plus 11.5% superannuation
- Permanent full-time opportunity
- Based from our Perth CBD or Melbourne CBD offices.
- Central CBD location, close to bus and train stations
- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
- Novated leasing
- work related expenses.
- self-education and
- additional superannuation
- Working from home Arrangements
- A healthy work-life balance through flexible work options, additional purchased leave, and well-being programs
- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
- Employee support through our dedicated free Employee Assistance Program (EAP)
St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.
See more jobs in Perth, Western Australia