Customer Centre Officer
Nissan Motor Corporation
Date: 7 hours ago
City: Mulgrave, Victoria
Contract type: Full time
We offer tailored retail and wholesale financial solutions to the automotive market. Start your journey with us by joining our Customer Centre team and handle a diverse and challenging range of calls and emails per day, and be provided with exposure to the broader Nissan Financial Services business and the ability to be able to cross train with key departments.
Get Excited about driving our cars and having the option to lease a car for you and your family at a significantly discounted rate.
Be Connected to a long term career at Nissan which can take you around the world.
Have Confidence in your development through training and be supported with flexible hybrid working options.
Your opportunity
You will be a part of a fun, upbeat department willing to go the extra mile for each other and our customers. You will be available to work on a rotating roster within our call center which operates from 7am - 7pm.
As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates from all walks of life. We are committed to attracting and retaining a diverse workforce where employees feel valued, respected, and empowered to reach their full potential.
Power Your Future with Nissan!
Get Excited about driving our cars and having the option to lease a car for you and your family at a significantly discounted rate.
Be Connected to a long term career at Nissan which can take you around the world.
Have Confidence in your development through training and be supported with flexible hybrid working options.
Your opportunity
You will be a part of a fun, upbeat department willing to go the extra mile for each other and our customers. You will be available to work on a rotating roster within our call center which operates from 7am - 7pm.
- Working within a fast paced National Customer Service Centre
- Resolving queries around financial products & services.
- Liaise with other departments to find solutions for customer queries
- Provide quality interactions with customers either by phone or email.
- Financial Services experience in customer service with the skills to manage multiple relationships.
- Ability to persuade others with a focus on outstanding customer experience in an inbound contact centre environment.
- Ability to work in a fast-paced environment, with strong attention to detail & have a can-do attitude.
- Financial acumen would be advantageous with the ability understand the customer needs.
As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates from all walks of life. We are committed to attracting and retaining a diverse workforce where employees feel valued, respected, and empowered to reach their full potential.
Power Your Future with Nissan!
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