Case Worker
The Salvation Army Australia
Date: 1 week ago
City: Hurstville, New South Wales
Contract type: Full time
Number Of Positions Available
1
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
The Salvation Army (Salvos) Doorways model of care provides holistic financial support to individuals and families seeking short term financial assistance and ongoing financial management support services. The Doorways Team provide person-centred trauma informed care, facilitate short-term financial assistance, and walk side-by-side with participants as they build the skills and knowledge to break the cycle of poverty.
About The Role
We are seeking a values-driven Case Worker Reporting to the Doorways Regional Manager, this is a Permanent full time role, located in Hurtsville NSW.
You will successfully
For Award Based Roles
Compensation is in accordance with SHADS LVL 4
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
1
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
The Salvation Army (Salvos) Doorways model of care provides holistic financial support to individuals and families seeking short term financial assistance and ongoing financial management support services. The Doorways Team provide person-centred trauma informed care, facilitate short-term financial assistance, and walk side-by-side with participants as they build the skills and knowledge to break the cycle of poverty.
About The Role
We are seeking a values-driven Case Worker Reporting to the Doorways Regional Manager, this is a Permanent full time role, located in Hurtsville NSW.
You will successfully
- Conduct assessments and develop case plans in line with TSA’s mission and values, ensuring active, priority-focused case plans.
- Handle a caseload of 15-20 community members, with data entered into SAMIS within one week, following privacy and legal requirements.
- Build a network of services, ensuring appropriate referrals and connecting with services to benefit community members.
- Maintain supportive, ethical relationships with community members according to the TSA Code of Conduct.
- Engage in supervision, case reviews, and professional development to improve personal practice and program outcomes.
- Contribute to team activities, fostering supportive relationships and enhancing team effectiveness.
- A minimum qualification of Diploma in Community Services Work or a related field
- Demonstrated experience in case work or community support, particularly with complex needs and financial hardship
- An understanding of case work practice, cultural diversity, and relevant legislation impacting community service delivery
- A current First Aid Certificate or preparedness to obtain before commencement
- A working knowledge of case management software and Microsoft Office programs
- Flexibility: The ability to adapt to changing priorities and work effectively in a dynamic environment.
- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit;
- Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and Workplace Support Leave (5 days) for 'volunteering’ in Salvos initiatives;
- Flexible working arrangements, access to Fitness Passport and consumer discounts;
- Access to EAP and health & wellness initiatives
- Ongoing training and development opportunities that enhance on the job skills and proficiency;
- Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
For Award Based Roles
Compensation is in accordance with SHADS LVL 4
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
See more jobs in Hurstville, New South Wales