Workforce Effectiveness Consultant
The Salvation Army Australia
Date: 6 days ago
City: Blackburn, Victoria
Contract type: Full time
Number Of Positions Available
2
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
We’re looking for two dynamic Workplace Effectiveness Consultants (WECs) to join our team on a max term basis until 30th Jan, 2026, full-time opportunity. You’ll play a key role in developing and updating Standard Operating Procedures, guides, and training videos to enable our Stores and logistics team. You will work on processes from the Enablement Project, collaborating closely with the People Team (Training, HRBPs, Risk, Volunteer Management), frontline team members, subject matter experts and varied array of stakeholders to deliver holistic, fit-for-purpose solutions.
What You’ll Do
You’re a process-driven professional with project coordination experience, skilled in project management methodologies and keeping projects on track, even during busy times. Your expertise may span areas such as learning and development, organisational development, and training, with an added advantage if you've created learning or microlearning modules. You're adept at research and analysis, transforming complex data into actionable insights will be highly regarded.
Key Capabilities Include
Why work for us?
TSA offers an inclusive work culture and strong opportunities for career development. In return we also offer benefits such as:
If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
Applications will close as soon as a suitable candidate is secured. For a confidential discussion, contact Thalia Abramzon (National Workforce Effectiveness Manager) on 0417 261 578.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
2
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
We’re looking for two dynamic Workplace Effectiveness Consultants (WECs) to join our team on a max term basis until 30th Jan, 2026, full-time opportunity. You’ll play a key role in developing and updating Standard Operating Procedures, guides, and training videos to enable our Stores and logistics team. You will work on processes from the Enablement Project, collaborating closely with the People Team (Training, HRBPs, Risk, Volunteer Management), frontline team members, subject matter experts and varied array of stakeholders to deliver holistic, fit-for-purpose solutions.
What You’ll Do
- Develop, update, and deliver procedures, step guides, quick reference guides, and other resources from the Enablement Project.
- Collaborate with stakeholders to uncover what’s working, what’s not, and what could be even better, creating targeted solutions.
- Get creative with microlearning modules and explanatory videos using tools like Articulate 360 and Vyond.
- Research external rules, regulations, and requirements to ensure materials are accurate and compliant.
- Ensure all initiatives support the broader Salvos Stores People Team and TSA strategy.
You’re a process-driven professional with project coordination experience, skilled in project management methodologies and keeping projects on track, even during busy times. Your expertise may span areas such as learning and development, organisational development, and training, with an added advantage if you've created learning or microlearning modules. You're adept at research and analysis, transforming complex data into actionable insights will be highly regarded.
Key Capabilities Include
- Experience in retail, warehousing, or logistics and knowledge in risk; ideal but not essential.
- Tech-savvy with familiarity in Microsoft Office, SharePoint, and project mapping or management tools. Bonus points if you have experience with Vyond 360, Articulate or other similar tools.
- A natural team player, you collaborate easily and enjoy bouncing ideas around.
- Your problem-solving skills are second to none, with a knack for lateral thinking and a keen eye for detail.
- Strong analytical and communication skills, with the ability to present complex findings clearly and document information in concise, easy-to-read formats.
Why work for us?
TSA offers an inclusive work culture and strong opportunities for career development. In return we also offer benefits such as:
- Hybrid working environment with 2 days from office and the flexibility of working from home.
- Free onsite parking – Booking essential for availability
- An attractive salary including NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits ($2650).
- Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity.
- Health insurance, home energy and home office supplies discounts.
- Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefit.
- Employee Assistance Program - Independent confidential counselling service.
If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
Applications will close as soon as a suitable candidate is secured. For a confidential discussion, contact Thalia Abramzon (National Workforce Effectiveness Manager) on 0417 261 578.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
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