Administration Officer - Rehabilitation Unit

Your new Role:

You will provide an efficient booking and billing service for all patients and provide efficient utilisation of clinicians' schedules. Provide a high level of customer service, demonstrating understanding, empathy, patience, and a positive attitude.

This position operates with a high degree of independence in performing the duties of the position while maintaining open channels of communication between all staff within the department.

About You:

• Exercise excellent verbal and written communication skills
• Utilise experience to handle a wide range of enquiries and provide excellent customer service
• Use empathy and discretion related to sensitive situations
• Attend to and action enquiries for client appointments, cancellations and rebooking
• Build relationships, with strong influencing, negotiating and conflict resolution skills
• Typing of minutes and patient reports as required
• Prioritise workloads during busy periods and adapt quickly to changing priorities

What we can offer you:

We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle. We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions. We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role. You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Logan Hospital:

Logan Hospital is the major health centre for one of the fastest growing areas in Queensland. We offer a range of services, including medical, rehabilitation, maternity, surgical and paediatric care.

We offer our staff and students extensive support and training in most medical specialties. As a teaching hospital, we help train future health care professionals and participate in research through strong partnerships with Queensland's leading medical schools, universities, and TAFE Queensland.

Our services will continue to grow as we build bigger and better facilities to support the community. By 2027, we'll have more beds and 5 more birthing suites as part of the Logan Hospital expansion.

Logan Hospital, a place of opportunity to make a difference and grow your career!

We are Metro South Health:

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.

We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve. We are better together.