Manager Injury Management & WorkCover
Ballarat Health Services

Permanent Full Time | 40 hours per week with Monthly ADO
HS6 | $55.91 per hour
About the Role
The Manager of Injury Management and WorkCover is responsible for overseeing the management of worker injuries and illness, from pre-employment and early intervention services through to claims and associated actions.
Through extensive experience and qualifications in the field of injury management, The Manager - Injury Management and WorkCover will:
- Proactively oversee the delivery of an innovative, best practice and supportive injury management program to the organisation.
- Provide leadership and expert mentoring to the Injury Management team.
- Provide expert injury management advice and support to employees, managers and the executive group.
- Develop and implement contemporary organisational wide injury management strategies, education, policies and procedures.
The Manager Injury Management and WorkCover is required to oversee delivery of services that are focused on positive outcomes for both workers and the organisation. As a leader, the role may also be required to develop or contribute to projects that support the facilitation of the Grampians Health Vision, Purpose and Strategic Plan.
Key Responsibilities
- Lead the injury management function, offering subject matter expertise, interpreting statistical data, and advising executives and managers on strategy and complex claims.
- Actively manage high-risk and complex injury cases when needed, oversee legal aspects of claims, and attend WorkCover conciliations and hearings.
- Develop and enhance injury management and WorkCover strategies, ensuring continuous improvement in practices, risk reduction, and alignment with organizational goals.
- Maintain active liaison with WorkCover agents and internal teams (HSW Management & Advisory) to support claim performance and respond to reported injuries.
- Manage the Injury Management team’s daily functions, including caseload distribution, mentoring, coaching, setting priorities, and triaging cases.
- Oversee early intervention programs, update policies and procedures, and deliver relevant training to support best practices in injury management.
Skills & Experience
- A degree in Allied Health, Nursing, HR, or a related field, or extensive relevant experience; plus a recognised Return to Work (RTW) Coordinator qualification.
- Significant leadership experience within Injury Management, Occupational Rehabilitation, or WorkCover environments.
- In-depth knowledge of the Victorian Workers Compensation system and the WIRC Act 2013, with strong skills in case documentation and compliance.
- High-level written, verbal, and interpersonal communication abilities essential for collaboration and stakeholder engagement.
- Postgraduate qualifications in Injury Management, Occupational Rehabilitation, or Business Management are advantageous.
- Prior experience in a healthcare setting and familiarity with Victorian OHS legislation and regulations is beneficial.
Interested?
If you wish to discuss the role prior to applying, contact Chrissie Stone, Director Health, Safety & Wellbeing on 0439 364 109 for a confidential discussion.
We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham, and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care, and support services.
Culture & Benefits
- Flexible work arrangements and purchase leave opportunities.
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment, and holidays.
- Access to Staff Fitness program.
- Staff rewards and recognition programs.
Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance, and Working with Children check and/or NDIS Worker Screening Check. Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers, and LGBTQIA+ individuals.
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