Geoscience Systems Support Manager

About the job

Would you like to work in a genuinely exciting, flexible and friendly work environment, which offers its people a range of benefits including flexible working arrangements while working at head office to help support you and get the best results possible for our community. Then the Department of Energy, Mines, Industry Regulation and Safety (DEMIRS) is for you!

The Role:

• Oversee the performance and reliability of the Geological Survey's systems, minimizing system downtime.
• Proactively identify issues and take the lead in managing and delivering Geological Survey system application maintenance activities within specified timeframes.
• Lead and manage the team responsible for the full lifecycle management of the Geological Survey's geoscience applications.
• Drive the planning and development of the geoscience systems improvement roadmap and platform enhancements.
• Oversee the resolution of technical issues, ensuring compliance with service-level agreements (SLAs).
• Analyse recurring problems and implement preventive measures to enhance system reliability.
• Serve as the escalation point for resolving critical issues.
• Proactively identify and address system issues to optimize performance and functionality
• Maintain technical standards to ensure user requirements and expectations are consistently met.

Qualifications & Licenses

• Nationally Coordinated Criminal History Check

Benefits working for DEMIRS

• Flexible working hours (with a standard 37.5-hour week)
• Flexible working arrangements (from home, the field and office)
• 20 days of annual leave per year
• 15 days personal leave per year
• 13 weeks long service leave every seven years
• 14 weeks paid parental leave (after 12 months of service)
• Ability to purchase additional annual leave
• Opportunities for professional development, acting, shadowing and mentoring
• Formal training options
• Stable work, job security, fair remuneration and 11.5% superannuation contributions

Interested? Click on “Apply” now to learn more about the role and how to apply for the position.