Administrative Officer - Maternity Services Reception

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better. To do that, we need you. Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

We are seeking passionate and motivated administrative officers to join the Patient Services Team in Maternity Reception who understand the importance of high quality admin support and person centred care in a dynamic environment. These roles are responsible for the efficient operation of the administrative duties involved in the patient journey on the wards. You are required to provide support to other team members and actively participate in key activities of Werribee Mercy Hospital.

• Permanent part time
• 0.8 EFT - 4 shifts per week
• Includes AM shifts on weekdays and weekend PM & a night shift
• HS1 Classification

What you’ll bring:

You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

• Experience working in a customer facing, fast paced and dynamic environment (essential)
• Experience working in a hospital (desirable)
• Strong person centred focus and excellent conflict resolution skills
• Experience with iPM or similar patient management systems (desirable)
• Demonstrated administrative and, Microsoft Office skills.
• A motivated and “can-do” attitude with the ability to learn quickly and go the extra mile

Requirements:

• A current Police Record Check and Working with Children Check.

Ready to help us shape the future of healthcare? Join us and make a meaningful difference in people’s lives - and your career. Are you ready to apply for this role? Click Apply