HR Employee Relations Officer
Set Up My Offshore
Date: 5 days ago
Contract type: Full time
Remote
Job Description
This is a remote position.
Job Overview
Set Up My Offshore (SUMO) is currently looking for an HR - Employee Relations Officer who will be working closely with the Relationship Manager to support organizational goals by addressing employee needs and fostering a positive work environment. You will serve as a primary point of contact for employees, assist with onboarding, and contribute to employee engagement initiatives. Also, you will collaborate with HR and other departments to implement special projects and ensure smooth operations.
Job Responsibilities
This is a remote position.
Job Overview
Set Up My Offshore (SUMO) is currently looking for an HR - Employee Relations Officer who will be working closely with the Relationship Manager to support organizational goals by addressing employee needs and fostering a positive work environment. You will serve as a primary point of contact for employees, assist with onboarding, and contribute to employee engagement initiatives. Also, you will collaborate with HR and other departments to implement special projects and ensure smooth operations.
Job Responsibilities
- Work closely with the Relationship Manager to identify business needs and develop solutions that support organizational goals.
- Work collaboratively with HR and other departments.
- Participate in special project implementation.
- Serve as the primary point of contact for employees.
- Address and mediate employee issues or conflicts, and report escalated matters to management.
- Provide information and support to employees regarding company policies, benefits, and resources available to them.
- Assist in the onboarding process by providing new employees with resources, information, and a welcoming introduction to the company culture.
- Assist in developing and implementing initiatives to enhance employee engagement and morale, including workshops, team-building activities, and recognition programs.
- Gather employee feedback through surveys, meetings, and informal discussions, and report insights to management for continuous improvement.
- Conduct regular employee check-ins to ensure employees feel well-supported.
- Perform necessary administrative duties for the service delivery team such as, maintaining database, drafting and generating documents to be signed by employees and ensuring completeness of pre-employment requirements once endorsed by the recruitment team.
- Assist the Relationship Manager with time-keeping duties for payroll.
- 5+ years of experience in Employee Relations and HR roles (ideal but not preferred)
- Strong stakeholder management skills
- Excellent communication and interpersonal skills
- Experience working with international clients (desirable)
- Background in event coordination is a plus
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Proven ability to resolve conflicts and handle multiple tasks efficiently.
- Familiarity with HR software and database management.
- 'Commensurate with experience' Remuneration Package
- Permanent WFH Arrangement
- Annual Salary Review
- Two-week Holiday Shutdown
- In-house & outdoor company events such as Team Building, Christmas Party, Quarterly Meet-Ups
- Work Equipment Provision
- Fixed day-shift Schedule
- HMO for principal (employee) + 1 qualified dependent
- 13th Month Pay
- Milestone treats (Birthday and Anniversaries)
- 20 Annual Leaves (Leave accrual on Day 1)
- Government mandated benefits (SSS, Pag-IBIG, PhilHealth)
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