Sales and Service Consultant - North Lakes

We’re looking for a confident communicator who knows how to turn customer challenges into positive experiences. As a Service Consultant, you’ll be the first point of contact—handling enquiries, resolving issues, and keeping customers happy and loyal.

If you love fast-paced environments, have a knack for problem-solving, and care about great service, we want to hear from you.

What You’ll Do

• Deliver friendly, professional service across phone, email, and chat
• Handle enquiries and complaints from start to finish
• Focus on first-contact resolution and customer retention
• Hit key targets like NPS, Quality Assurance, and Productivity
• Collaborate with your team and stay sharp with ongoing training
• Keep things compliant and always act with integrity
  
  

What You’ll Bring

• Strong communication and empathy skills
• Experience in customer service or complaints handling
• Ability to multitask and stay calm under pressure
• Tech-savvy and quick to learn systems
• Positive, solutions-focused attitude
• Bonus points for experience in complaints or customer retention roles!
  
  

Why You’ll Love It

• Competitive pay + bonuses
• Supportive team and training provided
• Real career growth opportunities
• Flexible work options (where applicable)
  
  

This role is a permanent, full-time position starting ASAP.

If you are available to start within the next couple of weeks and are happy with shift rosters, APPLY NOW!