Technical Delivery Lead

The TechnicalDelivery Lead is responsible for guiding the development of technology products and services and overseeing a team of technical designers, developers, testers, and deployers. This role is the primary contact that manages the delivery of Technology solutions consistent with established standards, practices, and templates, in support of the strategic direction of the RACQ Group.

The role involves identifying, acquiring, and utilising the necessary Technology resources and skills to successfully deliver project Technology solutions within agreed parameters of cost, time, and scope (quality). The role actively contributes to process improvement initiatives related to improving Technology project delivery.

Key Responsibilities

• Manage the delivery of Technology solutions, ensuring alignment with project requirements, timelines, and quality standards.
• Lead and manage the Technology Delivery Team, including staff, 3rd parties, and contractors, to effectively deliver project outcomes.
• Collaborate with business and technology stakeholders to define, estimate, and plan technology work packages.
• Identify, assess, and manage project risks and issues, escalating to the Project Manager and Manager Technology Portfolio when necessary.
• Ensure the effective use of the RACQ Technology Portfolio Delivery Manual (TPDM) and promote the adoption of standardised procedures, practices, and tools.
• Monitor and control project costs, resources, and vendor performance against the Solution Delivery Plan.
  
  

Key Capabilities

• 3-5 years of relevant experience working collaboratively with a Project Manager, and delivering a technology component of a larger initiative.
• Previous experience delivering technology solutions in a large integrated environment.
• Previous experience planning and co-ordinating technology resources balanced against operational needs.
• Previous experience co-ordinating and delivering technology-related work packages in an Agile/SDLC environment.
• Previous experience influencing virtual teams including 3rd parties and contractors.
• Demonstrated high level of skill in communicating with the business, management, end-users, and technology personnel.
• Demonstrated skill in developing clear objectives and establishing work priorities and timeframes.
• Demonstrated high level of skill in technology solutioning and solution delivery.
• Excellent problem-solving and decision-making skills
  
  

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2032. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

What We Offer You

Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include

• Financial benefits and discounts on a range of banking, assistance and insurance products
• Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
• A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
• Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).
• Invest in your development with in-house development programs and access to an extensive digital learning platform.
  
  

You can check out all our employee benefits at https //www.racq.com.au/about-us/careers/employee-benefits

Ready to apply to do good stuff daily?

Please Note to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments and/or criminal history check as part of the application process. If you require any adjustments during the application process, please advise the RACQ Careers team.

Questions? Please contact [email protected] or visit www.racq.com.au/about/careers/our-recruitment-process

Work Locations

Eight Mile Plains