Care Advisor

Brief Description

About Fronditha Care

Fronditha Care is an award-winning not-for-profit aged care provider, specialising in providing culturally sensitive aged care for people of all backgrounds for more than 48 years. We provide a wide range of aged care services and programs to support elders and their families. Through our core values of Respect, Do Right, Bring Joy and Inspire Better, we deliver a Bounty of Care that provides for the cultural, spiritual and health needs the elders in our care.

More than 950 people choose to work at Fronditha Care. Our staff are caretakers of an incredible legacy and are driven by our mission to deliver care of the highest quality for elders both in community services and residential care.

About The Opportunity

We are seeking a compassionate, enthusiastic and experienced care advisor with an allied health background to join our dynamic team of care advisors. In this role you will be responsible for managing a case load of Home Care Package/support at home clients and ensuring he delivery of high-quality, person-centred care. You will require experience in assessment and a proactive approach to care planning, coordinating of services as well as an understanding of the needs of elders with complex health conditions who are from a CALD community.

The Day-to-day Responsibilities

• Establish and nurture effective relationships with clients to develop and maintain high-quality, individualised care plans.
• Manage a portfolio of clients, overseeing their care needs and Home Care Package (HCP) funding.
• Work within Fronditha Care's client directed care model to ensure service delivery aligns with client's preferences and needs.
• Ensure all services comply with the HCP Operation Manual, the Aged Care Act and relevant legislation.
• Collaborate with clients to develop implement, monitor and review personalised care plans, respecting their autonomy and working within the Aged Care Quality Standards
• Ensure that work practices are up to date with industry trends.
• Uphold a commitment to continuous improvement and strive for the achievement of excellence in service delivery.
• Work with the Client Services team to ensure consistent and reliable delivery of services.
• Maintain awareness of and adhere to OH&S requirements.
• Oversee quality standards in compliance with organisational policies and procedures.

What Success Looks Like For This Role

• Registered Nurse (RN), Allied Health Professional, or an equivalent qualification in aged care or health services.
• Minimum 2 years’ work experience in Aged Care.
• Strong understanding of aged care standards, regulations and funding models.
• Excellent communication, management and team leadership skills.
• Understanding of Aged Care and Dementia Care.
• High degree of computer literacy.
• Demonstrated experience in managing care packages in accordance to contractual requirements and government programs and guidelines.
• A current driver’s licence with access to own registered vehicle.
• Greek communication skills desirable.

Why choose with Fronditha Care?

Fronditha Care is driven by our ethos of providing a Bounty of Care that extends to our clients and employees. We are committed to creating a safe, inclusive workplace that sets our people up for success and helps them grow in the workplace and in life.

Our Benefits

• Above award pay with annual pay increases under respective Enterprise Agreements.
• Salary packaging up to $15,900 per annum of pre-tax income.
• Meal and entertainment benefits up to $2,650 per annum.
• Benefits available through Fronditha Care’s superannuation partner.
• Gender neutral paid parental leave of 6 weeks.
• Ability to purchase additional annual leave.
• Enhanced leave entitlements for employees covered by respective Enterprise Agreements.
• Learning and development, career pathway opportunities, communities of practice and other learning programs.
• Access to our health and wellbeing program including EAP support for personal and professional assistance.
• Access to modern, culturally sensitive facilities and cultural diversity celebrations and events.
• Annual Bounty of Care awards to honour staff service and dedication.
• Employee refer a friend bonus.

At Fronditha Care, we're more than just a workplace – we're a family. Join us in our mission to provide exceptional care and support to elders and embark on a rewarding journey where compassion and growth thrive side by side.