Learning Support Consultant, Group Orientation (Brisbane)
Westpac Group
Date: 4 days ago
City: Brisbane, Queensland
Contract type: Full time
Job Description
Create your best future and join Westpac as a Learning Support Consultant, Group Orientation (Brisbane) - 12 month secondment.
What’s the role?
12 month secondment based in Brisbane! Joining the Learning Delivery & Operations team for Customer, Corporate Services (CCS) & HR, you will report to the Senior Manager for Learning Support joining a team that values excellence, teamwork, and continuous improvement. In this role, you will be instrumental in driving the efficient implementation of our projects, ensuring that all timelines and goals are met with precision. Your expertise will be invaluable to the project team and key stakeholders, guiding them towards the optimal delivery of the program. You will maintain professional and transparent communication with all stakeholders, ensuring a positive experience and successful project outcomes. By championing continuous improvement, you will challenge existing processes to enhance effectiveness, efficiency, and customer experience. Your ability to identify and mitigate risks will be crucial, as you recognize potential issues and collaborate with the team to develop effective strategies. Acting as a role model, you will foster a customer-centric and high-performance team environment. Additionally, your strong relationship-building skills will enable you to connect with a variety of stakeholders both within and outside the organization, including Learning Services, HR Services, Strategic Partners, and Enterprise Projects. You will drive initiatives to deployment with strong coordination skills, and your ability to work independently with a high level of self-direction, problem-solving ability, and self-motivation will ensure your success in this role.
What do I need?
To be successful in this role, you will be an experienced Senior Consultant who will thrive in our fast-paced setting, while making a real impact for our customers. You'll excel in planning and organizing, with exceptional attention to detail, and have a knack for managing relationships to deliver outstanding outcomes. Your strong customer focus and business acumen will help you understand and drive business success. Other requirements:
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .
We’re all about helping our people grow and succeed. Whether you’re a current employee, trainee, or intern, we’re committed to your career development Check out our FAQs and internal support resources here.
Create your best future and join Westpac as a Learning Support Consultant, Group Orientation (Brisbane) - 12 month secondment.
What’s the role?
12 month secondment based in Brisbane! Joining the Learning Delivery & Operations team for Customer, Corporate Services (CCS) & HR, you will report to the Senior Manager for Learning Support joining a team that values excellence, teamwork, and continuous improvement. In this role, you will be instrumental in driving the efficient implementation of our projects, ensuring that all timelines and goals are met with precision. Your expertise will be invaluable to the project team and key stakeholders, guiding them towards the optimal delivery of the program. You will maintain professional and transparent communication with all stakeholders, ensuring a positive experience and successful project outcomes. By championing continuous improvement, you will challenge existing processes to enhance effectiveness, efficiency, and customer experience. Your ability to identify and mitigate risks will be crucial, as you recognize potential issues and collaborate with the team to develop effective strategies. Acting as a role model, you will foster a customer-centric and high-performance team environment. Additionally, your strong relationship-building skills will enable you to connect with a variety of stakeholders both within and outside the organization, including Learning Services, HR Services, Strategic Partners, and Enterprise Projects. You will drive initiatives to deployment with strong coordination skills, and your ability to work independently with a high level of self-direction, problem-solving ability, and self-motivation will ensure your success in this role.
What do I need?
To be successful in this role, you will be an experienced Senior Consultant who will thrive in our fast-paced setting, while making a real impact for our customers. You'll excel in planning and organizing, with exceptional attention to detail, and have a knack for managing relationships to deliver outstanding outcomes. Your strong customer focus and business acumen will help you understand and drive business success. Other requirements:
- Problem Solving Skills! You'll be adept at analyzing and interpreting business requirements
- Excellent Time Management & Decision Making Skills
- Your communication skills, both written and verbal, will be top-notch
- You'll have a talent for building effective working relationships with all stakeholders
- Effective budgeting, reporting, and management skills
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .
We’re all about helping our people grow and succeed. Whether you’re a current employee, trainee, or intern, we’re committed to your career development Check out our FAQs and internal support resources here.
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