Head of Aviation Operations & Service Delivery - Full Time
Royal Flying Doctor Service of Australia
Date: 2 days ago
City: Dubbo, New South Wales
Contract type: Full time
The Royal Flying Doctor Service of Australia (RFDS) is one of the largest and most comprehensive aeromedical organisations in the world. Using the latest in aviation, medical and communications technology, we deliver extensive health care and 24-hour emergency service to those who live in and travel through remote, rural and regional Australia.
We are offering you an exciting senior leadership opportunity to join the Royal Flying Doctor Service (South Eastern Section) (RFDSSE) as the Head of Aviation Operations & Service Delivery, based in Dubbo NSW.
We are seeking an energetic leader with a continuous improvement mind set who has the capability and drive to work across organisational boundaries and deliver transformative business outcomes.
The Role
You will be a key member of the Aviation & Operations team and will work with the Executive General Manager– Aviation and Operations to execute the organisational service delivery outcomes defined in our Business Strategy. You will also work closely with the Executive General Manager Health and Clinical Services and relevant health leaders to facilitate effective health services across our operational footprint.
As a senior leader in our business, you will consistently role model our values and leadership behaviours, be agile and high energy, have a management systems and continuous improvement mindset, and have a passion for delivering outstanding service to our clients and the communities we serve.
You will also lead efforts to strengthen and align organisational culture, fostering a values-led and high-performance environment across our geographically dispersed workforce.
You will be responsible for the management of RFDSSE day-to-day operations conducted from our bases to assure the effective delivery of health care services across our various service portfolios. This includes responsibility for aviation operations and supporting broader health performance targets through collaboration, management and coordination of multi-disciplinary teams and assets across a wide geographic footprint.
Success in this role requires a collaborative approach to engaging internal stakeholders such as Health, Maintenance, Flight Operations, and Corporate Services, as well as external partners including health departments, emergency services, and contracted providers.
Essential Criteria
Our Values: Our Values of Reliability, Care, Trust and Safety shape the way we work as individuals, as team members and with the communities we serve.
The RFDS (South Eastern Section) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, or protected Veteran status.
The RFDSSE aim to fill vacancies as quickly as possible. This means that we will close the advert as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.
Compensation: N/A
We are offering you an exciting senior leadership opportunity to join the Royal Flying Doctor Service (South Eastern Section) (RFDSSE) as the Head of Aviation Operations & Service Delivery, based in Dubbo NSW.
We are seeking an energetic leader with a continuous improvement mind set who has the capability and drive to work across organisational boundaries and deliver transformative business outcomes.
The Role
You will be a key member of the Aviation & Operations team and will work with the Executive General Manager– Aviation and Operations to execute the organisational service delivery outcomes defined in our Business Strategy. You will also work closely with the Executive General Manager Health and Clinical Services and relevant health leaders to facilitate effective health services across our operational footprint.
As a senior leader in our business, you will consistently role model our values and leadership behaviours, be agile and high energy, have a management systems and continuous improvement mindset, and have a passion for delivering outstanding service to our clients and the communities we serve.
You will also lead efforts to strengthen and align organisational culture, fostering a values-led and high-performance environment across our geographically dispersed workforce.
You will be responsible for the management of RFDSSE day-to-day operations conducted from our bases to assure the effective delivery of health care services across our various service portfolios. This includes responsibility for aviation operations and supporting broader health performance targets through collaboration, management and coordination of multi-disciplinary teams and assets across a wide geographic footprint.
Success in this role requires a collaborative approach to engaging internal stakeholders such as Health, Maintenance, Flight Operations, and Corporate Services, as well as external partners including health departments, emergency services, and contracted providers.
Essential Criteria
- Tertiary qualification in Business Management or a related discipline, or equivalent role experience
- Demonstrated performance in a service oriented operational role across health, aviation or complex logistics involving multi-disciplinary teams
- Experience leading operations in a 24/7, shift-based workforce
- Demonstrated success leading cultural change and embedding organisational values into operational practice
- Eligibility to hold an Aviation Security Identification Card (ASIC)
- Proficient in the use of Microsoft Office applications
- Skilled in the preparation and presentation of budgets and reports
- Experience implementing complex, agile change in an operational environment
- Generous salary packaging
- Fitness Passport
- Flexible working arrangements
- Relocation assistance
Our Values: Our Values of Reliability, Care, Trust and Safety shape the way we work as individuals, as team members and with the communities we serve.
The RFDS (South Eastern Section) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, or protected Veteran status.
The RFDSSE aim to fill vacancies as quickly as possible. This means that we will close the advert as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.
Compensation: N/A
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