Injury Management (WorkCover) Administrator

ABOUT THE ROLE

As the WorkCover Administrator, you’ll support workers' compensation claims and payroll processes, ensuring timely, accurate payments and compliance with legislation. Working closely with internal teams and insurers, you’ll help maintain efficient claims management.

We have a hybrid working environment where you will be working from our Blackburn office, as well as from home. This opportunity is permanent, part time (4 days a week).

Key Responsibilities:

• Assist Injury Management Partners with workers' compensation claims.
• Maintain accurate and up-to-date claims records to ensure correct payroll calculations and timely reimbursements.
• Verify and reconcile wage reimbursements against claims, resolving errors and minimizing outstanding reimbursements in partnership with Finance.
• Liaise with insurers, line managers, and internal stakeholders and ensuring prompt and professional communication.
• Provide administrative support for workers' compensation records management.

ABOUT YOU

The ideal candidate will have strong communication and stakeholder management skills with the ability to work with a wide range of stakeholders.

• Strong experience in workers' compensation claims administration and payroll processing.
• Excellent attention to detail, numeracy, and reconciliation skills.
• Knowledge of state-based workers' compensation weekly benefit legislative requirements.
• A proactive, solution-focused approach and adaptable attitude with a willingness to learn.
• Strong analytical and problem-solving skills, with a can-do attitude.

WHY WORK FOR US

TSA offers an inclusive work culture and strong opportunities for career development. All training and mentoring will be provided with the opportunity to gain valuable experience in workers' compensation and injury management.

In return we offer eligible employees benefits such as;

• NFP salary packaging for living expenses ($15,900 tax free) plus meals and entertainment benefits ($2,650 tax free).
• On site parking.
• Hybrid working arrangement minimum 2 days in office.
• Paid parental leave - 12 weeks.
• Up to 8 weeks leave per year through our purchase leave scheme.
• Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity.
• Health insurance, home energy and home office supplies discounts.
• Novated car leasing and discounts on car hire.
• Employee Assistance Program - Independent confidential counselling service.

HOW TO APPLY

The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most. We invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.