Category Manager
Retail Food Group
Date: 1 week ago
City: Gold Coast, Queensland
Contract type: Full time
Now Hiring: Category Manager – Firehouse Subs (Australia Launch)
Location: Robina, Gold Coast
Full-time
Firehouse Subs, one of North America’s fastest-growing sandwich chains, is launching in Australia, and we’re on the lookout for a Category Manager to help make it happen.
With 160+ restaurants planned over the next decade—starting in Southeast Queensland later this year—this is a rare opportunity to join the ground floor of something truly exciting and high-impact.
About The Role
As the Category Manager – Firehouse Subs, you’ll play a key role in building the procurement and supply chain strategies that support our ambitious national rollout. This role combines hands-on sourcing and supplier management with strategic thinking and stakeholder influence, both locally and globally.
You’ll be at the heart of supplier negotiations, cost-efficiency initiatives, and cross-functional alignment, ensuring we deliver the quality, consistency, and scalability needed for one of the most anticipated QSR brand launches in Australia.
What You’ll Do
Join us in launching one of the most exciting QSR brands in Australia—help us build it from the ground up.
At Retail Food Group, we believe that a diverse and inclusive workplace is key to fostering innovation and success. We are proud to be an equal opportunity employer, committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or marital status. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees. Join us and be part of a team where your unique perspectives and experiences are valued and encouraged.
For more information about RFG visit: www.rfg.com.au
Location: Robina, Gold Coast
Full-time
Firehouse Subs, one of North America’s fastest-growing sandwich chains, is launching in Australia, and we’re on the lookout for a Category Manager to help make it happen.
With 160+ restaurants planned over the next decade—starting in Southeast Queensland later this year—this is a rare opportunity to join the ground floor of something truly exciting and high-impact.
About The Role
As the Category Manager – Firehouse Subs, you’ll play a key role in building the procurement and supply chain strategies that support our ambitious national rollout. This role combines hands-on sourcing and supplier management with strategic thinking and stakeholder influence, both locally and globally.
You’ll be at the heart of supplier negotiations, cost-efficiency initiatives, and cross-functional alignment, ensuring we deliver the quality, consistency, and scalability needed for one of the most anticipated QSR brand launches in Australia.
What You’ll Do
- Shape the Strategy: Develop and execute category plans in line with RFG’s commercial and operational goals.
- Own Supplier Relationships: Source, negotiate, and manage supplier partnerships and SLAs across key product and service categories.
- Drive Value: Deliver cost savings, supply chain efficiencies, and risk mitigation strategies across the network.
- Collaborate Globally: Work closely with RBI (our global franchisor) and cross-functional teams to align local strategies with global standards.
- Support Growth: Ensure seamless procurement support for new store openings, menu innovations, and product launches.
- Monitor & Report: Analyse data, track KPIs, and report on supplier performance, market trends, and sourcing strategies.
- 5+ years of experience in category management, procurement, or supply chain—ideally in QSR, retail, or hospitality
- Proven success in supplier negotiation, cost reduction, and driving commercial outcomes
- Strong contract and stakeholder management capabilities
- Familiarity with food manufacturing, GMP, and food safety systems
- A proactive and detail-oriented mindset with the ability to manage competing priorities
- Strong financial acumen and experience developing market and cost models
- Tertiary qualification in a relevant field (CIPS, APICS, or MBA desirable)
- Strategic and Commercially Savvy: You see the bigger picture and know how to move the levers that drive results.
- A Confident Negotiator: You balance diplomacy with directness to achieve win-win outcomes.
- Collaborative and Influential: You bring people together and gain buy-in from stakeholders at all levels.
- Results-Driven: Focused on measurable success and continuous improvement.
- Adaptable and Agile: Comfortable in a fast-paced environment where no two days look the same.
Join us in launching one of the most exciting QSR brands in Australia—help us build it from the ground up.
At Retail Food Group, we believe that a diverse and inclusive workplace is key to fostering innovation and success. We are proud to be an equal opportunity employer, committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or marital status. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees. Join us and be part of a team where your unique perspectives and experiences are valued and encouraged.
For more information about RFG visit: www.rfg.com.au
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