Technical Officer

About the Role
This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range.

In this role, you will support ICT network services, ensuring smooth functionality and troubleshooting issues. You will collaborate with staff to manage hardware, software, and tech systems, helping integrate innovative technology into the classroom.

Responsibilities include, but are not limited to:

• Provide advice and assistance on maximising the potential of ICT operations within the school/college, including acquisition, installation, operation, maintenance, repair and replacement.
• Support the school community with technical advice, instruction and assistance with electronic equipment, in accordance with departmental, school and manufacturer's policy, guidelines and network standards.
• Assist in the provision of in-service training to staff, on the effective application of ICT tools to successfully achieve and deliver educational services to students.
• Provide effective and efficient support to staff and students to resolve problems associated with school computing facilities, whilst ensuring high end customer focus and communication.
• Provide regular preventative maintenance, routine and emergency repairs to all ICT facilities and associated electronic equipment.

Please refer to the attached role description for any mandatory requirements for this position.

How to Apply

• Please attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history); and
• A response including the following: Why do you believe your technical expertise, problem-solving abilities, and communication skills make you a strong candidate for the role of Technical Officer, and how have your previous experiences, including working with Apple iPads, JAMF, and Apple School Manager, prepared you to support and enhance ICT operations within an educational environment?

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full-time (1.0 FTE).

The Department of Education is a family inclusive workplace.