Manager, Compliance and Strategy

About the Department of Education

The Department of Education is committed to ensuring Queenslanders have the education and skills they need to contribute to the economic and social development of Queensland.

Within the Department of Education, the Department of Education International, trading as Education Queensland International, provides education programs, services and experiences for students and teachers in Queensland and overseas.

The International Student Programs team supports schools and overseas students through a variety of programs, policy and procedures, as well as professional development.

Your Role

• Lead the delivery and continuous improvement of quality assurance, accreditation, and compliance processes for accredited International Student Program schools, including strategic project implementation to enhance international education outcomes.
• Oversee policies, procedures, contracts, stakeholder relationships, financials, and resource management to ensure successful program outcomes, strong financial performance, and compliance with all legislative requirements.
• Drive high-quality customer service delivery to schools, education agents, the International Business team, clients, and key stakeholders across the international education sector.
• Lead business and product planning activities, including performance reviews, to ensure alignment with departmental, divisional, and unit-level strategic and operational priorities.
• Contribute to the development and management of the DE International global budget, with direct responsibility for monitoring, reporting, and managing financial aspects related to International Student Programs.
• Coordinate and manage support programs for participating Queensland state schools, including policy development, information sharing, training, quality assurance, and regular reporting on performance and success to the Director and key stakeholders.
• Provide high-level strategic and policy advice to the Director, International Student Programs, and broader ISP teams on key issues, opportunities, and initiatives.
• Foster a culture of continuous improvement by ensuring effective program delivery, with a strong focus on outcome management, risk and issue mitigation, and adherence to governance and budget requirements.

About You

• A confident and capable leader, with demonstrated experience in leading and motivating high-performing teams.
• Committed to continuous improvement and excellence in international education.
• Demonstrated adaptability in managing multiple priorities effectively.
• Excellent communication skills, with strong attention to detail.
• Proven expertise in stakeholder engagement and negotiation, fostering collaborative and innovative solutions.

Why join us?

• Be a pivotal part of a team dedicated to delivering quality education to international students.
• Contribute to the growth and success of Queensland's international education sector.
• Engage in meaningful work that makes a difference in students' lives.
• Collaborate with professionals committed to excellence and innovation in education.

Interested? To Apply:

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a short-written response (maximum 2 pages) on how your experience, abilities, knowledge and personal qualities would enable you to achieve the key responsibilities and meet the skill requirements of the role.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

The Department of Education is a family inclusive workplace.