Tele Sales Officer
LifeFul Coordination and Management
Date: 2 weeks ago
Contract type: Contractor
Remote
About Lifeful
Lifeful is a National NDIS Provider, and we provide services including Plan Management, Support Coordination, Therapies and Daily living Supports to NDIS Participants Australia wide.
At LifeFul, we empower our clients to live their best lives by understanding their needs and guiding them to their desired outcomes. We give voice to those who need it and help build confidence in those we support.
LifeFul’s Values
We live and work by values like Risk, Initiate, Credible, Team, and Serve. We respect and care deeply – for clients, our work, and each other.
The Opportunity
Are you a persuasive communicator with a passion for making a difference? LifeFul is looking for dynamic Tele Sales professionals who thrive on connecting with people, uncovering needs, and driving outcomes. As part of our growth, we’re offering a commission-based Tele Sales role that allows you to work remotely with uncapped earning potential – all while helping people live life on their terms.
Your day will involve reaching out to Support Coordinators, Local Area Coordinators, Hospitals and Social Workers as well as other NDIS Providers to advise them of the services Lifeful offers with the goal being to obtain referrals for NDIS Participants seeking quality supports.
About YOU
You're confident on the phone, motivated by results, and understand the importance of genuinely helping others. You might have experience in customer service, telemarketing, recruitment, or NDIS-related roles – but most importantly, you know how to have a conversation that builds trust and leads to action.
You WANT
Lifeful is a National NDIS Provider, and we provide services including Plan Management, Support Coordination, Therapies and Daily living Supports to NDIS Participants Australia wide.
At LifeFul, we empower our clients to live their best lives by understanding their needs and guiding them to their desired outcomes. We give voice to those who need it and help build confidence in those we support.
LifeFul’s Values
We live and work by values like Risk, Initiate, Credible, Team, and Serve. We respect and care deeply – for clients, our work, and each other.
The Opportunity
Are you a persuasive communicator with a passion for making a difference? LifeFul is looking for dynamic Tele Sales professionals who thrive on connecting with people, uncovering needs, and driving outcomes. As part of our growth, we’re offering a commission-based Tele Sales role that allows you to work remotely with uncapped earning potential – all while helping people live life on their terms.
Your day will involve reaching out to Support Coordinators, Local Area Coordinators, Hospitals and Social Workers as well as other NDIS Providers to advise them of the services Lifeful offers with the goal being to obtain referrals for NDIS Participants seeking quality supports.
About YOU
You're confident on the phone, motivated by results, and understand the importance of genuinely helping others. You might have experience in customer service, telemarketing, recruitment, or NDIS-related roles – but most importantly, you know how to have a conversation that builds trust and leads to action.
You WANT
- Flexibility to work from anywhere.
- To use your communication skills to change lives.
- A role that rewards performance with uncapped income.
- Outbound Calling & Lead Generation: Contact cold and warm leads, introducing LifeFul's services and qualifying potential clients.
- Sales Conversations: Understand the needs of NDIS participants or their support networks and present LifeFul’s offerings confidently and clearly.
- Conversion & Follow-up: Secure signed service agreements and track conversion rates, ensuring clients are successfully onboarded.
- CRM Management: Maintain accurate records of calls, leads, and progress in HubSpot (or internal CRM).
- Collaboration: Work with Marketing, Intake, and Program teams to ensure a smooth handover and consistent client experience.
- Commission-only structure with OTE $120K–$200K+.
- Remote work with full flexibility of schedule.
- Back-end support from our Intake and Marketing team.
- Access to marketing material, sales scripts, and training.
- Outstanding phone communication and active listening skills.
- Previous sales, customer service, or NDIS experience.
- Self-motivation and ability to work independently.
- Reliable internet and workspace for remote calling.
- Police Check and NDIS Worker Screening (or willing to obtain).
- Willingness to obtain any other checks that may be necessary to perform your duties.
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