Case Worker

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.

Your Opportunity

Are you ready to make a real difference in the lives of individuals facing severe and recurring mental illness? We have an incredible opportunity for you to join our passionate team on the Enhanced Adult Community Living Supports (CLS) Program.

The Enhanced Adult Community Living Supports (CLS) Program supports people with severe mental illness to live in the community. Clinical care and psychosocial supports are provided in partnership with the Local Health District mental health teams.

In this role you will provide ongoing case management and practical supports with clients to improve mental health outcomes. The team provides individualised support to move away from hospitalisation and towards recovery, community involvement, training, employment, and permanent housing options.

This is an on-site position but due to the geographical area the program covers, outreach work is an essential part of the role, a pool car will be provided for outreach work and travel will be during work time.

Your key responsibilities will be to:

• Respond to referrals of clients to the service from internal and external support services.
• Provide outreach services to clients – successfully inducting them into the program and creating individualised support plans.
• Develop and maintain relationships with internal and external stakeholders including service partners and government agencies.
• Administration - Complete a range of internal and external reports relating to clients and the program including risk assessments, individualised support plans and program promotion.

Requirements for Success:

• Relevant experience or qualifications in community services
• Demonstrated experience of case management working with people with complex mental health issues.
• Skills in building rapport with clients while also liaising, negotiating and advocating for consumers with a wide variety of stakeholders.
• First Aid certificate and Driver License
• Willingness to undertake any relevant training opportunities for professional development relevant to role.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

Your Benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax
• Free external, confidential counselling
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

How to Apply

Send your application today! Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.