Branch Administrator

The Branch Administrator will oversee daily administrative operations for the Service Department, managing invoicing, service coordination, and inventory. Proficiency in SAP and Oracle is required.

Key Responsibilities:

• Manage the receiving and dispatching of parts and goods in Oracle.
• Cost completed jobs to ensure consistent revenue.
• Process and reconcile Supplier/Subcontractor invoices for Head Office payment.
• Review FSRs and Warranty Claim forms for accuracy before submission.
• Maintain office supplies and inventory for the Service team.
• Perform general clerical and administrative duties.
• Ensure timely, high-quality service that aligns with the company standards.
• Coordinate Client Purchase Orders for after-hours service calls.
• Raise EPOs for Customer Engineers.
• Administer timesheets for review by the Service Operations Manager.
• Comply with WHS requirements and report incidents/injuries promptly.

Key Contacts:

• Internal: Service Operations Manager, Service Supervisors, Customer Engineers, Finance, Project Management
• External: Customers, Subcontractors, Vendors

Qualifications & Experience:

• 2-3 years of administration experience - knowledge of invoice reconciliations is required
• Knowledge of SAP AND Oracle is must have
• Administration qualifications preferred.
• Strong commercial acumen.

Personal Skills:

• Customer-focused with excellent communication and interpersonal skills.
• Attention to detail, time management, and prioritization abilities.
• Organized, team-oriented, and capable of handling multiple tasks.