Emergency Relief Assessor
The Salvation Army Australia
Date: 3 weeks ago
City: Auburn, New South Wales
Contract type: Full time
Number Of Positions Available
3
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
WHY THIS ROLE MATTERS
The Salvation Army Doorways program provides person-centred care to community members who are in a financial crisis or suffering other forms of hardship or distress. Our practitioners are mindful of trauma informed practices, working within a strength-based context with holistic principles to build individual capacity, resilience, and well-being.
About You
Join our growing Emergency Relief team!
As an Emergency Relief Assessor, you will be responsible for assessing community member needs and determining appropriate financial assistance (emergency relief) and/or referrals.
This is a full-time role based in Auburn, New South Wales.
THE ROLE YOU COULD PLAY
YOUR LIFE AT THE SALVOS
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
3
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
WHY THIS ROLE MATTERS
The Salvation Army Doorways program provides person-centred care to community members who are in a financial crisis or suffering other forms of hardship or distress. Our practitioners are mindful of trauma informed practices, working within a strength-based context with holistic principles to build individual capacity, resilience, and well-being.
About You
Join our growing Emergency Relief team!
As an Emergency Relief Assessor, you will be responsible for assessing community member needs and determining appropriate financial assistance (emergency relief) and/or referrals.
This is a full-time role based in Auburn, New South Wales.
THE ROLE YOU COULD PLAY
- Conduct interviews and assessment for emergency relief (ER) with community members over the phone in accordance with Doorways guidelines
- Determine the assistance to be provided in line with Doorway's standards of practice
- Community members are assisted to access support services through referral and advocacy to service providers within and external to The Salvation Army, where appropriate
- Actively support the local mission delivery model by working collaboratively with Corps
- Diploma level (preferred) or Certificate IV (minimum) qualification in a related field (Community Services etc)
- Experience working in the community services sector
- Experience working with people from culturally and linguistically diverse backgrounds would be beneficial.
- Experience working in a fast-paced environment (contact centre) would be highly regarded
- A current and valid NSW Working with Children’s Check
- A willingness to undergo a National Police Check
YOUR LIFE AT THE SALVOS
- Maybe eligible to NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
See more jobs in Auburn, New South Wales