Finance Officer - Rates

• Hobsons Bay Civic Centre, Altona location, close to public transport
• Permanent - Full Time
• Salary: Band Band 4 $70,491.03 - $75,712.42 + RDO + superannuation

We're here. We're community. We're Hobsons Bay.

At Hobsons Bay City Council, we’re committed to creating a workplace that reflects our community and values. You’ll be part of a forward-thinking organisation that supports innovation, collaboration, and professional growth, and which aspires to be the exemplar of Local Government.

The opportunity

The Finance Officer – Rates plays an important role in keeping Council’s rates, billing and collection processes running smoothly. You’ll maintain accurate billing and property information, process payments, support debt recovery and respond to customer enquiries, while working closely with internal teams and external stakeholders to deliver timely, accurate and friendly service.

What You’ll Do

• Maintain accurate rates, billing, property and collection records.
• Prepare and issue notices, invoices and statements on time.
• Process payments, direct debits and approved payment arrangements.
• Monitor outstanding debts and support effective debt recovery.
• Provide helpful billing information and customer service to stakeholders.

What You Need To Succeed

• Qualification in Business Administration, Finance or a related field, or relevant local government rates experience.
• Strong understanding of billing controls and processing procedures.
• Knowledge and experience in debt collection and associated procedures.
• Strong billing-system skills and confidence using Microsoft Word and Excel.
• Excellent customer service, communication and teamwork skills.

To be considered for this role applications should include

• A maximum 2 page cover letter which should outline your interest in the role
• A current CV which includes key achievements & relevant qualifications

Uncover more about this role in the Position Description attached below , or contact Justine Jones, Coordinator Rates via ***email_hidden***

Applications will be accepted until

11:30pm on 24 November 2026.

To ensure fairness and consistency for all applicants, we are unable to accept late submissions or submissions made via email. We appreciate your understanding and encourage timely applications via Council's online portal.

Pre-Employment Requirements

Progressed candidates will be required to complete a National Police Record Check and a Working With Children Check (WWCC).

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa with full unrestricted working rights. Work eligibility will be checked as part of the recruitment process.

What We Can Offer

• Hybrid working flexibility, whether you're home, or in our newly renovated & spacious office facilities.
• Our location in the centre of Altona is close to public transport, cafes and parks. Enjoy your lunch at the pier, or an afternoon walk along the lake.
• Go to the gym or ride your bike before work? Our End of Trip Facility offers bike storage and shower facilities to get you refreshed and ready to go!
• Exclusive staff access to our Employee Assistance Program, wellbeing programs, discounted local gym membership, Reflexology sessions, Meditation, Yoga & Circuit classes, and walking & social clubs.
• Ongoing professional development support - we'll champion your growth, because your career matters to us!
• A team that’s shaping a brighter future, working together to create a sustainable, thriving community for generations to come.

We are a proud inclusive employer. We encourage people from all walks of life to apply for our job opportunities. Our commitment is to provide diverse, safe and inclusive environments where everyone can grow and succeed.

Attachments

• 20261019 Position Description - Finance Officer - Rates .pdf
• 20261019 Position Description - Finance Officer - Rates .docx