Casual Customer Service Officer

Closing date: 11:59pm AEST Sunday 15 November 2026

Status: Casual

Salary: $34.31 per hour, plus 25% casual loading, plus 12% superannuation

Randwick City Council is an innovative and progressive Council committed to serving our vibrant community on the eastern beaches of Sydney. Our Des Renford Leisure Centre team is seeking Casual Customer Service Officers to work in our busy café.

Purpose

Provide quality customer service (front desk, café, merchandising & sales) to the customers and potential customers of the centre in accordance with established operational policies and procedures.

About The Role

As a Customer Service Officer, you will deliver exceptional customer service including our cafe, reception, Heffron Synthetic Soccer Field cafe, merchandising and sales areas within Des Renford Leisure Centre. You will provide a welcoming and professional experience for customers and visitors, handling enquires efficiently while delivering excellent customer service at all times.

We Will Trust You To Bring

• Experience in a busy front line customer service environment
• Experience in handling and reconciling daily takings
• Working knowledge of WHS and principles
• Computer keyboard and date entry skills
• Experience in using a point-of-sale system
• Ability to perform under pressure, performing multiple tasks concurrently
• NSW Working with Children Clearance, as per the Child Protection (working with children) Act 2012

Further Information

View the position description online or contact Suzanne Knight, Unit Lead Business and Customer Service, on 9093 6313 or ***email_hidden***

Employment in this position requires a current Working with Children Check.

Once you click 'Apply Now' you will be required to answer a series of screening questions. Please draft your responses on a Word document so you can copy and paste them into your application.

Randwick City Council is an equal opportunity employer, and we value a diverse workforce and an inclusive culture. We encourage applications from Aboriginal and Torres Strait Islander peoples and people of all identities.

If you encounter any issues with your application, including upload, please try using an alternate browser or clearing your cache and cookies. If you continue to encounter errors, contact Employee Experience on 9093 6850 or [email protected].