IKEA Food Team Leader

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.

We stand for equality, diversity and inclusion.

We care about people & planet and promote health & wellbeing.

We nurture your development and provide career opportunities to unlock your potential.

• Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more

• 24/7 access to our Employee Assistance Program for health and wellbeing support

• 15% Co-worker discount

• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant

• Co-worker uniform provided

• Free Co-worker parking

• Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).

• Bonus programme (where eligible)

• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

What you need to know

• This role is permanent, full-time 76hrs/fortnight.

• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.

• You have the availability to work alternating weekend shifts (both Saturday and Sunday) & public holidays.

ABOUT THIS WORK AREA

As an IKEA Food Team Leader, your responsibilities will include, but are not limited to:

• Leading, coaching and developing a team in a fast-paced, high-volume food environment.

• Creating an engaging team culture focused on customer satisfaction, accountability and continuous improvement.

• Driving sales, profitability and productivity by identifying opportunities to improve performance and grow the food business.

• Monitoring operational KPIs including customer experience, food quality, food costs, waste management and labour efficiency.

• Ensuring all food safety, HACCP and compliance standards are maintained and embedded throughout the team.

• Delivering an exceptional customer experience by ensuring food areas are clean, inviting, well-stocked and ready for trade.

• Contributing to local commercial activities, merchandising initiatives and seasonal campaigns that drive visitation and sales.

• Supporting and leading change initiatives, helping your team adapt and succeed in a dynamic environment.

• Working collaboratively with stakeholders across the store to contribute to overall business success.

• An inspirational leader who, through your passion and love for food can drive your team to deliver exceptional customer experiences.

• Proven ability to motivate, coach and develop team members to achieve outstanding customer experiences.

• Strong commercial awareness with experience managing sales, productivity, labour and food costs.

• Experience maintaining food safety standards and operational compliance within a food business.

• A customer-first mindset and the ability to see the business through the eyes of the customer.

• Excellent communication and stakeholder management skills.

• Resilience, adaptability and a positive approach to change.

• A passion for food, people and creating a great workplace culture.

We need people like you

At IKEA, work is so much more than a job. Come join us!