Payroll Services Specialist

At TAL, our people are at the heart of how we deliver on our purpose to protect Australians when they need it most. As part of the People Services and Innovation team, this role helps deliver everyday excellence through accurate, timely and trusted payroll services that support employees across the business. By providing practical solutions, resolving complex issues and strengthening the quality of payroll activities, you'll help create reliable people experiences that enable our teams to feel supported and valued. This is a meaningful opportunity to contribute to the foundations of a thriving workplace, ensuring our people can focus on making a difference for customers, partners and each other.

In this role you will

• Deliver accurate and timely payroll outcomes that support employees and meet business obligations.
• Resolve complex payroll, timesheet and leave issues to create reliable employee experiences.
• Ensure payroll activity aligns with legislation, awards, enterprise agreements and TAL policies.
• Strengthen payroll controls by identifying risks, resolving errors and supporting preventative improvements.
• Improve payroll processes by simplifying ways of working and identifying opportunities for automation.
• Support robust reporting across fortnightly, monthly and annual payroll cycles. Qualifications:
• Bring at least 5 years' payroll experience in a large organisation, ideally supporting more than 1,000 employees.
• Apply sound knowledge of payroll legislation, including taxation, superannuation, termination and leave requirements.
• Interpret awards and enterprise agreements with care to support accurate and compliant payroll outcomes.
• Use payroll and time and attendance systems confidently; experience with Dayforce or similar systems is helpful.
• Work with strong attention to detail, analytical thinking and Excel capability to resolve payroll queries and issues.
• Communicate clearly and provide practical, service-focused support to employees and stakeholders.