Content Operations Manager

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Southern Cross Austereo (SCA) is Australia’s leading media company, home to the Triple M & HIT networks, and Australia’s #1 podcast network, LiSTNR reaching 8M+ monthly listeners.

We're shaping the future of Australia’s audio landscape and need passionate, high-performing talent to help us entertain, inform, and inspire—anytime, anywhere.

About the role

Our Content Operations Team keeps our on-air product sounding great for listeners and advertisers. As Content Operations Manager, you’ll run day-to-day Content Distribution across the network. You’ll make sure our weekday, and weekend programming is delivered without a hitch.

You’ll work closely with the Head of Content Operations and the Network & Content Distribution Lead. You’ll also partner with Content Directors, Sales, Production and Broadcast Applications to keep our operations efficient. You’ll be the go-to person when things need fixing.

What you’ll be doing

• Running day-to-day program operations so weekday and weekend programming is delivered smoothly
• Maintaining databases and playout logs for program feeds
• Rolling out schedules, changes and updates across all content systems accurately and on time
• Acting as the team’s first point of contact for operational issues, troubleshooting quickly to minimise disruption to broadcasts
• Escalating critical issues to senior leadership when needed
• Keeping operational documents and systems up to date with accurate schedule and market details
• Spotting opportunities to streamline daily operations, and putting new processes and best practices in place
• Communicating operational changes clearly and promptly to stakeholders across Content, Sales and Technology
• Making sure all operations comply with broadcasting codes of conduct and relevant regulations
• Taking part in an on-call roster so content operations is supported at all times

What you’ll bring

• Experience in radio or broadcast operations, with a focus on managing daily schedules
• Extensive knowledge of radio and content operations workflows
• An understanding of broadcasting compliance, such as contests and promotions, and risk management
• The ability to implement content decisions with an eye on market impact and audience engagement
• A calm head under pressure, plus strong troubleshooting and problem-solving skills
• Excellent communication and relationship-building skills
• Strong attention to detail and solid organisational skills
• Self-motivation, with the ability to work independently and as part of a team

Southern Cross Austereo (SCA) is an equal opportunity employer committed to diversity, inclusion, and fair hiring. We welcome talent from all backgrounds and ensure a workplace where everyone feels valued and respected.

SCA is committed to providing an inclusive recruitment process. If you require any accommodations during your interview, please let us know. We’re happy to support your needs to ensure a fair and comfortable experience. Reach out to [email protected] for assistance.

Still not convinced? Head to our TikTok, Life@LiSTNR, for a sneak peek into some of the fun we have at SCA!

Keen? Apply now by submitting your resume via our careers page.

Hot tip: Make sure you download and sign up to LiSTNR – you may be asked about your listening experience throughout the interview process!