Customer Service Officer - WAG

The successful casual Customer Service Officer for the Warrnambool Art Gallery will have an interest in Art and Design, a passion for retail, and the ability to communicate the Gallery's programs to patrons.

They will also demonstrate excellent verbal and written communication skills, the ability to supervise customers and visitors of the gallery, as well as the capacity to work both unsupervised and as part of a team.

This role requires someone with excellent diplomatic skills and a professional attitude who can contribute to a positive and respectful working culture.

The Benefits

This is a casual position, the hourly rate is $43.82 per hour (excl. of superannuation) which includes 25% casual loading.

Council also offers a range of other benefits for its employees, including:

• Ongoing training and development
• Discount to Council owned facilities
• Paid parental leave
• Employee Assistance Program
• Long service leave (pro-rata) after 7 years

To Apply

To apply for this opportunity, hit apply now above.

Applications close: 5.00pm Sunday 1 November 2026

Questions

If after reading the position description you have further questions please contact Aaron Bradbrook, Service Manager – Gallery Director on 03 5559 4890 or ***email_hidden***.

Recruitment Process

Please note, that all prospective Warrnambool City Council employees will be required to undertake a medical assessment. Council also completes a range of other pre-employment checks which include reference checks and a criminal history check.

Culture

Warrnambool City Council is an equal opportunity employer committed to providing a safe working environment that embraces and values child safety, diversity and inclusion. If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, we encourage you to apply.

Employees of Warrnambool City Council are expected to work under Councils values of: Accountability, Collaboration, Respectfulness, Progressiveness and Wellbeing.

About Warrnambool

Warrnambool a vibrant and dynamic municipality that is home to 35,500 people, is the regional centre of South West Victoria. Nestled by the beautiful Southern Ocean the city offers the successful candidate an outstanding lifestyle, services and facilities.

The city is about 250km west of Melbourne. You can take the Princes Highway or if you prefer the scenic route, Warrnambool is at the end of the world-renowned Great Ocean Road, home of the Twelve Apostles.

To view more about Warrnambool and what is has to offer, visit: https://www.warrnambool.com/