Administration & Data Officer - Allied Health

• Location: Footscray & Sunshine Hospitals
• Employment Type: Full-Time, Ongoing
• Salary: Admin Grade 2 + Superannuation + Salary Packaging

About the role

The Allied Health Administration and Data Officer provides essential administrative and data assurance support across Allied Health Specialist Clinic Outpatient services at Western Health. Working closely with the allied health workforce the role supports front-of-house clinic operations, referral and appointment management, waitlist validation, data quality, and effective use of digital health systems. The role contributes directly to Western Health’s vision of delivering Best Care, every time, supporting high-quality, coordinated care and offering opportunities for professional growth within a dynamic health service.

Key responsibilities

• Provide front-of-house administrative support and high-quality patient services across Allied Health Specialist Clinic Outpatients.
• Manage referrals, appointments, encounters and waitlists to support timely access to care.
• Ensure data quality and assurance through auditing, reporting and error correction across relevant systems.
• Maintain effective use of digital health systems and support resource development and training activities.

About you

• Demonstrated administrative experience in a healthcare or similarly complex, fast-paced organisation.
• Strong communication and interpersonal skills, with a clear commitment to patient-centred service delivery.
• Proven ability to manage competing priorities, work independently, and contribute effectively within a multidisciplinary team.
• High level of professionalism, tact and discretion when handling sensitive and confidential information.
• Proficiency in Microsoft Office and confidence in using digital systems, with experience in health information systems such as Cerner EMR, iPM and VINAH data sets (desirable).

Click here for the Position Description.

About Western Health

Western Health is the leading healthcare provider in Melbourne’s West - one of Australia’s fastest-growing and most culturally and socioeconomically diverse regions.

More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings. These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home-based services, and residential aged care.

We are committed to driving innovation and sustainability that improves health outcomes for our community. With specialties spanning oncology, renal care, mental health, women’s health and maternity, chronic disease management, geriatrics, and cardiology, Western Health is recognised for its expertise in managing complex and chronic conditions through integrated, patient-centred care.

We foster a collaborative and inclusive culture where you can make a meaningful impact. We support our staff to keep learning and growing through a diverse range of education programs, partnerships with universities in medical research and professional development opportunities.

Why join us?

Compensation and Benefits

• Competitive salaries, flexible work options, and wellbeing programs.
• Scholarships and grants to support ongoing learning.

Learning and Development

• Access personalised pathways through the Western Health Learning Academy.
• Opportunities for postgraduate study, clinical education, and mentorship.

Community Impact and Inclusion

• Make a difference through compassionate care in a diverse, inclusive workforce.
• Contribute to community wellbeing initiatives and healthcare research.

Organisational Culture and Environment

• Work in a collaborative, innovative team focused on continuous improvement and excellence.

Ready to make an impact?

If you’re passionate about compassionate and impactful care, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.

Closing date: 11:59pm on 16 October 2026.

Enquiries: For further information about this role, contact Rebecca Tivendale on 0417 148 645.

Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.

Western Health