Casual Customer Service Officer - Aquatic Centre

The Goulburn Aquatic and Leisure Centre (GALC) features a range of facilities for competitive swimming, leisure, general community use and major regional events, including a 50-metre outdoor swimming pool, an 25-metre indoor swimming pool, program pool, warm water pool, splash pad and gymnasium.

Council is currently seeking enthusiastic Casual Customer Service Officers to join the team at GALC, delivering high-quality customer service and support to patrons and visitors as opportunities arise.

YOUR WORKING ENVIRONMENT

• Work a variable number of hours on a casual basis
• A commencing hourly rate of $38.34 - $43.15 dependent upon skills and experience, plus 12% superannuation

YOUR WELLBEING

• A supportive and inclusive workplace and culture where your opinion is valued
• A suite of health and wellbeing programs offered each year
• A range of mentally healthy workplace initiatives including support from mental health champions
• Free vaccinations and health checks
• Staff fitness initiatives
• Access to a confidential counselling service for you and your family

YOUR CAREER

• A supportive environment to assist you to reach your career goals
• Access to ongoing professional development and individual development plans
• Ongoing training and support through Council’s cultural development program
• Mentoring and coaching programs
• Generous reward and recognition programs and initiatives
• Opportunities for secondments and higher-grade duties arrangements
• Access to e-learning platforms

The contact officer for this position is Carina Smith, Operations Centre Manager on (02) 4823 4580.

Applications close Monday, 19th October 2026 at 5:00pm.

This position is subject to relevant pre-employment checks and all applicants must have the right to live and work in Australia.

Council is an Equal Employment Opportunity and Child Safe Organisation. We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTQIA+ and those from culturally and linguistically diverse backgrounds.