Housekeeping & Reception Guest Service Agent — Bluegum Dubbo, NSW

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Housekeeping & Reception Guest Service Agent

Bluegum Dubbo

Dubbo, NSW Part-time

Our company

Travellers is a proud Australian, family-owned company, driven by a mission to create best-in-class ‘home away from home’ accommodation for our guests.

We are looking for a Housekeeping & Reception Guest Service Agent to join our team at Bluegum Dubbo, 109 Cobra Street, Dubbo, NSW — a 4.5-star boutique motel in the heart of Dubbo, known for high occupancy, strong guest satisfaction and a collaborative management culture.

Role overview

This is a hands-on support role in a busy motel, working alongside a small management team. Housekeeping is the core of the role, supported by reception duties and occasional management relief coverage — a genuine opportunity to make an impact and to develop reception and relief management skills.

Key responsibilities

Housekeeping — the core of the role

• Service and clean guest rooms for daily turnover
• Maintain high cleanliness standards throughout
• Check and restock cleaning supplies as needed
• Flag any maintenance issues to management
• Work independently during your scheduled shifts

Reception support

• Answer phones and take messages
• Help with guest check-ins and check-outs
• Assist with booking systems under guidance
• Light admin and general reception tasks

Incidental relief

Relief duties are not a primary focus — they come as needed and develop gradually as you learn our systems.

• Occasional coverage when management takes days off or leave
• On-call support once you are confident with the systems

Who we are looking for

Essential

• Housekeeping or hospitality experience (motel, hotel or similar)
• Strong attention to detail and high standards
• A reliable, professional and friendly approach
• The ability to work independently
• Comfortable with flexibility — weekends and occasional relief duties
• Basic phone and email skills

Desirable

• Experience in reception or front-desk work
• Familiarity with booking systems or hospitality software
• A willingness to learn and adapt
• A problem-solving attitude
• Australian residency or a valid work visa

What we offer

• A competitive hourly rate, confirmed based on experience
• A supportive, collaborative management team
• Flexible rostering and reasonable scheduling
• The opportunity to develop reception and relief management skills
• A role that genuinely matters in a busy, well-run motel

Hours and location

• Hours: 18–24 hours per week to start, flexible based on the candidate and operational needs
• Location: Bluegum Dubbo, 109 Cobra Street, Dubbo NSW 2830
• Start date: October 2026, negotiable

Our team lives the Travellers Group Core Values — Guest Obsessed, Empowering Our People, Innovation, Pride, Data-Driven Decisions, Hungry and Humble, Authenticity and Integrity.

To apply, send your CV, a brief cover letter telling us why this role appeals to you, and contact details for two professional referees to [email protected], or call Werner or Sarah on 0431 660 102.

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