Technical Lead – Systems & Infrastructure

We are seeking an experienced Technical Lead – Systems & Infrastructure to provide technical leadership across a complex hybrid infrastructure environment. This is a hands-on technical leadership and people-focused role, providing direction, mentoring and support to Systems & Infrastructure specialists while working closely with stakeholders, vendors and wider technology teams.

Key responsibilities

• Provide technical leadership, mentoring and guidance to Systems & Infrastructure teams
• Be a strong people person who builds relationships, develops team capability and brings people together
• Act as the escalation point for complex infrastructure incidents and problems
• Lead technical design reviews and provide architectural input
• Support Windows Server, Active Directory, Entra ID, Azure, Intune and Microsoft 365
• Oversee virtualisation, storage, networking, backup and disaster recovery
• Contribute to Azure infrastructure including VNets, NSGs, Azure Firewall, VPN and vWAN
• Drive effective use of ServiceNow for incident, problem, change and service management
• Support cyber security, patching, monitoring and resilience initiatives
• Provide technical leadership across infrastructure projects and solution implementations
• Work closely with business stakeholders and vendors to ensure technology services meet organisational needs

About you

• 10+ years' experience across Systems/Infrastructure Engineering
• Strong hands-on experience with Windows Server, AD/Entra ID, Azure and PowerShell
• Solid data centre, networking, virtualisation, storage and backup/DR experience
• Experience working across hybrid on-prem/cloud environments
• Strong technical design and troubleshooting capability
• Demonstrated people leadership, mentoring and stakeholder management skills
• Confident communicator who can build strong relationships across technical and non-technical teams
• Experience with ServiceNow / ITSM environments
• ITIL Foundation certification is essential

If you’re a senior infrastructure professional who combines strong technical capability with genuine people leadership and stakeholder skills, we’d like to hear from you.