Account Manager

On behalf of our client, a leading and rapidly growing brand across Australia, Randstad is seeking a commercial Business Development / Account Manager to join their Head Office team in Hobart.

This key strategic role is the primary commercial point of contact for our client’s multi-million-dollar online travel agency (OTA) and channel partner relationships end-to-end. You will oversee day-to-day account management, lead high-level contract negotiations and leverage data analytics to drive margin growth, lift conversion and unlock new distribution opportunities.

Key Responsibilities

• Partner & Account Management: Manage commercial relationships with major global OTAs and distribution channels, running regular business reviews and holding partners accountable to joint targets.
• Business Development & Growth: Execute account growth plans (including joint marketing, preferred-supplier positioning and rate structures) to increase volume and margin across existing and new partners.
• Commercial & Contract Negotiations: Lead agreement negotiations and renewals (commission rates, terms, rate parity), mitigating risk and ensuring accounts operate within agreed commercial parameters.
• Data & Analytics: Interrogate booking and channel performance data tracking metrics to turn analysis into actionable board level recommendations.
• Cross-Functional Alignment: Work closely with internal operations, finance, marketing and systems teams to ensure seamless rate loading, inventory distribution and service delivery.

Key Requirements

• Experience: Proven track record in complex commercial account management, business development and contract negotiation.
• Analytical Capability: Strong data literacy with the ability to translate large datasets into sound commercial decisions.
• Stakeholder Management: Exceptional communication, influencing and relationship building skills across all organisational levels.
• Industry Experience (Desirable): Prior experience within travel, tourism, car rental, mobility, or OTA-driven sectors, along with familiarity with channel management/reservation systems.

What’s on Offer

• A permanent, full-time leadership adjacent role with a clear path to build and lead a small team as the channel expands.
• The chance to drive strategy for a major multi million dollar revenue stream.
• Collaborative company culture based in Hobart.

How to Apply

If you are a commercially minded, data-driven relationship manager ready to take ownership of a high-impact portfolio, apply today.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Experience

3 years