Customer Service Officer

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August

Customer Service Officer

WorkPac - Banyo, QLD

Trades & Services

Source: uWorkin

Our client is a leading Australian wholesale supplier of air conditioning and HVAC products, supporting trade professionals across residential and commercial projects. With more than 20 years of industry experience and branches across Queensland, New South Wales, the Northern Territory and Western Australia, the business provides a comprehensive range of air conditioning equipment, installation products, tools, electrical components, copper, fittings, insulation, gases and oils, as well as commercial HVAC solutions., Our client is seeking a Customer Service Officer to join their team in Tingalpa in a long-term role. The successful applicant will be required to work Monday-Friday, 6:30-7:30am starts, approximately 8hr days.

In This Position You Will Be

Accurately quote and process sales orders in a timely and professional manner
Answering phone calls and responding to emails
Ensure orders align with customer requirements, inventory availability, and pricing guidelines
Liaise with warehouse and purchasing teams to ensure accurate order fulfillment and timely delivery
Contribute to the achievement of budgeted revenue and margin targets by proactively promoting products and identifying upsell opportunities
Perform operational and warehousing tasks; including inventory management, stock replenishment, and organizing merchandise displays
Occasionally completing pick packing duties when busy

About The Employer

WorkPac is one of the largest workforce solutions businesses in Australia, backed by over 25 years of proven success. We offer tailored, end-to-end solutions in recruitment, skills and career development across diverse sectors, including Mining, Construction, Industrial, Engineering, Healthcare, Social Care and more.

About The Candidate

Drivers Licence & reliable transport
Ability to pass a Drug & Alcohol Screening
Previous internal sales/customer service experience
Previous trade sales or blue collar experience highly preferred
Good computer skills and customer service skills

Work Environment

$37.50/hour plus penalties
Monday Friday roster
ASAP start

Opportunity Type

WorkPac

Banyo, QLD

Trades & Services

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Posted Since

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