IT Support Specialist

IT Support Specialist About the Role The IT Support Specialist is a hands-on, customer-focused role responsible for delivering high-quality first- and second-line IT support, to everyone at THE ICONIC You will be the on-the-ground IT presence for our ICONITEs, supporting a broad range of users, devices, systems and operational technologies. You will diagnose and resolve incidents, fulfil service requests, manage IT assets, maintain accurate support documentation and work closely with internal t…