Retail Sales Assistant

Richlands QLD, Australia

• Full Time Role with Australia's Ultimate Tool Shop!
• Product Discounts, Onsite Parking & Free Employee Assistance Program
• Ongoing Product Training in Market Leading Brands like Bosch, Makita, Milwaukee

Total Tools Richlands is looking for a Full Time Retail Sales Assistant - Warehouse, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

This position will suit a motivated individual with strong attention to detail and a focus on customer service. Working with a variety of team members and customers, you will have excellent interpersonal skills and the ability to build solid, long-term relationships.

Posistion could be at Springfield Total Tools or Richlands Total Tools - they are 14km apart and 2 train stations from each other - by train 6 mins only.

What will you be doing?

• Positive attitude and strong work ethic
• Reliable, punctual and able to work in a fast-paced environment
• Good attention to detail and organisational skills
• Ability to lift and move stock safely
• Team player with excellent communication skills
• Previous warehouse experience preferred but not essential
• Experience with RF scanners or inventory systems an advantage
• Processing sales transactions
• Providing advice and information on products
• Supporting customer queries and offering solutions
• Maintaining store displays and ensuring a well-presented store
• Processing and maintaining customer orders

Does this sound like you?

• Previous retail and/or trade experience – you might be a retail star, or a tradie looking for a break from the tools
• Has worked with, understands, and has a passion for tools
• Enthusiastic, highly motivated, and a phenomenal teammate
• Dedicated to providing exceptional customer service
• Comfortable with technology – computer literacy is a must
• Available for weekdays, weekends, and some public holiday work

Why work for us?

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference!

We also offer

• Competitive wages, with flexible rosters
• Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
• Commitment to ongoing job security, development, and growth

All that is left to do is to to join the Total Tools team!

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position.

‘#S-DNI’

Type: Sales / Customer Service

Category: Retail Team

Reference ID: LW000500

Date Posted: 31/07/2026