Senior People and Culture Advisor

About the Team

Our People & Culture Advisory team partners exclusively with leaders across Sigma Healthcare’s extensive retail pharmacy network. The team provides practical, business-focused advice across employee relations, performance, conduct and broader people matters, helping retail leaders make fair, consistent and well-informed decisions.

Working in a fast-paced, high-volume environment, the team is focused on building leadership capability, improving employee outcomes, and supporting the continued growth of our store network.

About the Role

Reporting to the Head of People & Culture – Advisory, the Senior People & Culture Advisor will partner with retail leaders across our NSW and ACT store network.

You will provide practical, hands-on advice and coaching across a broad range of people matters, with a strong focus on performance, conduct, grievances, workplace investigations and employee relations. You will also lead and develop a People & Culture Advisor, making this an excellent opportunity to further build your leadership capability.

This is a full-time role based at our Preston Support Office (1-day work from home), with occasional travel to NSW and ACT.

Role Responsibilities

• Build trusted relationships with leaders across your portfolio, including State and Territory Managers
• Lead and develop a direct report, building their capability and supporting their performance
• Provide clear, practical advice on people and employment matters
• Coach leaders to confidently manage performance, conduct and employee relations matters
• Support grievance matters and workplace investigations, ensuring fair and timely outcomes
• Interpret and provide advice on employment legislation, Awards, Enterprise Agreements and company policies
• Prepare employee correspondence and supporting documentation
• Identify trends and themes and work proactively with leaders to improve people outcomes
• Maintain accurate, confidential and up-to-date records
• Contribute to the ongoing improvement of People & Culture processes and ways of working

Who Are We Looking For?

We are looking for an experienced People & Culture professional who thrives in a fast-paced, high-volume environment and delivers practical, business-focused outcomes.

You will bring strong employee relations capability, sound judgement and the ability to coach and influence leaders to confidently manage complex people matters.

You will also possess:

• Experience as a People & Culture Advisor or Business Partner, with strong employee relations capability
• Experience working in a multi-site or high-volume environment, ideally within retail
• A proven ability to coach, influence and build trusted relationships with leaders
• Experience leading or mentoring others, or the readiness to step into a formal leadership role
• The ability to balance reactive case management with proactive and strategic thinking
• Sound knowledge of employment legislation, Awards and Enterprise Agreements
• Strong communication, judgement, organisation and prioritisation skills
• A practical, solutions-focused approach and an understanding of operational environments

Why Join Us?

Grow your career with purpose – Access a wide range of learning and development programs, including our internally designed leadership courses and Women in Leadership program. Join a purpose-driven organisation making a difference in healthcare, supported by a collaborative and experienced team.

Be rewarded for your impact – Enjoy annual salary reviews linked to your performance, recognising the value you bring to the team.

Flexibility that works – Work from home one day per week while staying connected with your team at our vibrant Preston Support Office four days a week. We understand that circumstances such as returning from parental leave or managing personal wellbeing may require additional consideration. In these situations, we work collaboratively to explore arrangements that support our people while balancing the requirements of the role and team.

Paid parental leave – We support growing families with six weeks of paid parental leave for primary carers and one week for secondary carers.

Exclusive savings – Access a wide range of team member discounts through our partnership with Flare, including corporate offers on Bupa healthcare premiums, Commonwealth Bank benefits and novated leasing. You will also receive a team member discount card, providing savings across Chemist Warehouse pharmacies.

Support when you need it – Access confidential Employee Assistance Program services for personal or professional support.

Affordable onsite dining – Take advantage of our subsidised onsite cafe, offering a range of affordable meals, coffee, confectionery and bakery items.

Easy commuting – Enjoy our complimentary shuttle bus connecting nearby train stations with the Preston Support Office, making public transport simple and convenient.

Sigma Healthcare is powering pharmacy!

We have Australia’s largest pharmacy network, with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty. We are powered by our dedicated people and our leading full-line pharmacy wholesale and distribution business, delivering medicines and healthcare products to pharmacies across Australia.

With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.

How to Apply

Ready to join a team helping shape the future of healthcare and retail? Click Apply Now to visit our Careers Page and submit your application.

Sigma Healthcare is an equal opportunity employer committed to fostering a diverse, inclusive and respectful workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences and encourage you to apply, even if you do not meet every requirement listed.