Front of House

The heartbeat of SOAK. You're the first impression every guest has, and the person responsible for making their experience seamless from the moment they walk through the door. This role suits someone who genuinely loves people and thrives in fast-paced environments.

Responsibilities

• Greeting every guest warmly
• Managing bookings and check-ins
• Serving drinks and refreshments
• Supporting therapists throughout the day

Requirements

• Warm, confident communication style
• Comfortable in a fast-paced environment
• Retail or hospitality experience preferred
• Available for weekend shifts

SOAK is Australia's first licensed beauty salon. We're looking for an experienced bartender who loves creating great drinks and even better guest experiences, and who wants consistent evening shifts.

Responsibilities

• Prepare cocktails, wine and beverages
• Maintain bar stock and presentation
• Create the atmosphere that makes SOAK unique
• Work alongside Front of House and therapists

Requirements

• Previous bartending experience
• Strong cocktail knowledge
• Current RSA certification
• Available weekday evenings

Help tell the SOAK story. You'll create engaging content across Instagram, TikTok and other platforms while working closely with our marketing team — ideal for someone who genuinely loves content creation and understands premium branding.

Responsibilities

• Film, edit and publish content across socials
• Plan and cover launches and events
• Capture day-to-day life inside our salons
• Collaborate closely with the marketing team

Requirements

• A genuine passion for content creation
• Understanding of premium branding
• Confident filming and shooting content
• Strong sense of visual storytelling

Be part of the founding team opening our Sydney flagship. We're looking for experienced Nail Technicians passionate about beautiful work and exceptional client experiences.

Responsibilities

• Deliver BIAB, gel polish and manicure services
• Maintain SOAK's technical and hygiene standards
• Recommend suitable services and aftercare
• Help establish the SOAK standard in Sydney

Requirements

• Experience with BIAB and gel polish highly regarded
• Strong technical nail skills
• Excellent client communication
• Comfortable joining a brand new opening team

Join our opening Sydney team specialising in lashes. You'll perform lash lift and extension services, helping establish the SOAK standard in a brand new market.

Responsibilities

• Perform lash lift and extension services
• Recommend suitable services and aftercare
• Maintain consistency across every appointment
• Help establish the SOAK standard in Sydney

Requirements

• Experience in lash services
• Strong eye for balance and detail
• Excellent client communication
• Comfortable joining a brand new opening team

Lead the opening of our biggest salon yet. We're searching for an experienced leader who can build an incredible culture, mentor a growing team and deliver an exceptional client experience every day.

Responsibilities

• Lead the opening of SOAK's first Sydney salon
• Build and mentor a growing team
• Oversee day-to-day salon operations
• Uphold the SOAK client experience standard

Requirements

• Experience in premium beauty, hospitality or retail management
• Proven leadership and culture-building skills
• Strong operational and organisational skills
• Comfortable leading a new-market opening