Change & Communications Manager

Level Up Collective are proud to be partnering with HAMBS to find a Change and Communications Manager to lead meaningful and people centric organisational change and communication strategies to support organisational transformation and cultural change. This role will define, plan, lead and deliver change and communication activities at an enterprise level and across transformation programs of work.

HAMBS is a leading provider of software and information technology solutions to the private health insurance sector for over 30 years. The HAMBS team spans across Adelaide and Sydney, collaborating with over 60% of Australia’s private health funds, empowering them to deliver innovative and competitive services to their valued members. At HAMBS, “work” is a vibrant experience. Their culture is driven by values that define them as United, Good Humans, Brave, and Awesome.

About the Role

• Reporting to the Head of People & Culture, this role will lead meaningful and people centric organisational change and communication strategies to support organisational transformation and cultural change.

Key Responsibilities

• Ensure internal and external stakeholders are informed, engaged and supported for successful transformation adaptation.
• Provide training framework and coaching for leadership to lead and embed change.
• Support delivery of integrated Target Operating Model and Culture strategy and roadmap.
• Provide uplift in change capability and strategic direction for program Transition Team.
• Support design, delivery and implementation internal transition framework for transformational programs of work.
• Evaluate, create and manage business and user readiness and acceptance plans and activities, ensuring gaps in readiness and resistance are supported and managed.
• Partner with the People and Culture Team to support cultural change, organisational design and definition of roles and responsibilities as a result of change initiatives.
• Identify, map, and manage relationships with key stakeholders, ensuring clear, timely, and effective communication.
• Build strong relationships with all key stakeholders, facilitating open communication and resolving conflict as required.
• Foster a strong collaboration culture across internal and external teams to ensure program success.

About you

You have experience in a similar role with large scale technological and organisational change. Demonstrated experience in strategic communications, public relations or corporate affairs and organisational development capability. The key to your success is really understanding how people go through change and the change process. You are tenacious, resilient and can work collaboratively with and through others as a strong team player. Most importantly, you are Awesome, Brave, and a Good Human!

You will bring

• Relevant degree in business, behavioural sciences or other relevant degree.
• Change management certification (essential).
• Knowledge of people and culture best practice, workplace legislation, EEO, Occupational Health and Safety legislation.
• Strong experience and knowledge of change management principles, methodologies and tools.
• Demonstrated ability to work effectively at all levels in an organisation.

What’s on Offer

• Flexible working options, both onsite (Adelaide office) and remote.
• Paid volunteer and wellbeing leave.
• Salary sacrificing and novated lease options.
• Access to an online learning system and world-class internal and external training sessions.
• Internal employee referral program.

How to Apply / What to Expect

Level Up Collective have been exclusively retained by HAMBS to recruit this role and will be handling all applications. If you are ready to leave a lasting impact on Australia’s health industry, please apply online with a copy of your resume, or for any questions please reach out via email: ***email_hidden***

We will be considering applicants as they come in, so please apply online in the first instance.

Successful applicants will be required to complete pre-employment screening, including but not limited to a National Police Check and appropriate rights to work in Australia and reference checks.

HAMBS welcomes applicants from all backgrounds. If you require reasonable adjustments to participate in the recruitment process, please contact [email protected] to discuss further.