AOD Residential Services Team Leader

Number Of Positions Available

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army is one of Australia’s largest providers of Alcohol and Other Drugs (AOD) services. Our Bendigo Bridge Program offers structured residential treatment, education and recovery support for people seeking to rebuild their lives. This role is essential in ensuring that participants receive safe, consistent and high-quality care through strong leadership, coordinated case work and reliable residential operations.

About The Role

As the AOD Residential Team Leader, this is your opportunity to lead the entire residential team and coordinate case work activities, so participants receive appropriate care, education and support in line with the Model of Care. You will oversee governance routines, safe exits, rostering, structured handover and daily operational flow to ensure the program runs smoothly and participants experience a safe and supportive environment.

Reporting to the Program Manager, this is a Permanent Full-Time position, based on-site in Bendigo, Victoria.

Conditions

Compensation is in accordance with the Social, Community, Home Care and Disability Services Industry Award (SCHADS) Level 6.

How You Will Make An Impact

• Residential leadership you lead the residential team each day and coordinate case work activities, so participants receive appropriate care education and support.
• Operational coordination you act as the central contact for daily operations and problem solving and you guide workflow across the program while supporting consistent practice.
• Case work leadership you lead case reviews and intake meetings, and you ensure treatment matching and triage discussions occur through the correct forums
• Clinical governance you complete core governance routines including case reviews supervision team meetings file audits and treatment completion reviews
• On call and rostering you participate in the on-call roster, and you coordinate rostering arrangements to maintain minimum shift coverage while supporting the Senior Support Worker with roster management
• Medication oversight you oversee medication related matters and ensure issues are documented and escalated appropriately
• People leadership you provide direct line management for case managers the peer worker and the intake worker including recruitment support induction supervision and staff development

What You Will Bring

• AOD Skill Set including CHCAOD001 CHCAOD004 CHCAOD006 and CHCAOD009
• Residential AOD experience with demonstrated experience working in an AOD residential treatment setting
• Relevant qualifications such as an undergraduate degree in Social Work Psychology Counselling or a related field or qualifications in clinical supervision or leadership
• Group work and program coordination skills with experience creating and maintaining timetables in residential settings
• Leadership capability including supervision reflective practice and team development
• A Current Victorian Employee Working with Children Check
• A current First Aid certificate
• A current Victorian Driver's Licence

What We Offer

The Salvos offer a well‑balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free plus $2,650 meal entertainment benefit
• Generous paid parental leave purchased leave scheme and professional development opportunities
• Access to EAP wellbeing initiatives and Fitness Passport
• Aboriginal and Torres Strait Islander supports including Burra Burra Network Cultural Events Sorry Business and Ceremonial Leave
• A purpose driven culture grounded in compassion justice and community impact
• Ongoing training and development to enhance your professional skills

How To Apply

If you are passionate about leading a team that supports people through recovery and you are ready to contribute to a program that creates lasting change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration