AOD Residential Case Manager

Number Of Positions Available

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army’s residential AOD treatment programs provide safe, structured and recovery-focused environments for people seeking change. This role is essential in supporting participants to build autonomy, strengthen coping skills, and achieve meaningful recovery outcomes through therapeutic engagement, evidence-based interventions, coordinated care and comprehensive case management.

About The Role

As an AOD Residential Case Manager, this is your opportunity to deliver flexible, participant-centred, recovery-focused case management within a residential AOD treatment program. You will build therapeutic relationships, complete holistic assessments, deliver evidence-based interventions, manage risk, and support participants through treatment, transition and aftercare planning.

Reporting to the AOD Residential Team Leader, this is a Permanent Full-Time position, based on-site in Bendigo, VIC. This role is part of an on-call roster to provide response for risk matters outside normal business hors, consistent with the on-call arrangements.

Conditions

Compensation is in accordance with the Social, Community, Home Care and Disability Services Industry Award (SCHADS) - Level 5.

How You Will Make An Impact

• Build therapeutic relationships that promote autonomy, hope and self-efficacy using strengths-based, recovery-oriented practice
• Complete holistic assessments to identify participant needs, strengths, risks and treatment goals
• Develop and deliver care plans including treatment matching, outcome monitoring, aftercare and exit planning
• Provide evidence-based interventions such as Motivational Interviewing, relapse prevention and brief interventions
• Manage risk and safety through assessment, safety planning, incident response and escalation
• Coordinate care with internal and external services to support continuity of care and improved recovery outcomes
• Facilitate group programs by delivering one to two groups per fortnight and providing backfill when required
• Support transition and aftercare through planned/unplanned exit plans, referrals and assertive community linkages

What You Will Bring

• AOD Skill Set (CHCSS00093), including CHCAOD001, CHCAOD004, CHCAOD006, CHCAOD009
• Relevant qualifications such as Diploma or Degree in Social Work, Psychology, Counselling or related fields (preferred)
• Experience working with people experiencing complex needs, including AOD use, mental health challenges, trauma, homelessness, and dual-diagnosis presentations
• Demonstrated ability to apply trauma-informed, strengths-based, recovery-oriented, and harm reduction approaches to support positive client outcomes
• Strong case management, assessment, advocacy, risk management, and problem-solving skills, with the ability to work collaboratively across housing, health, and community service sectors
• A Victorian Employee Working with Children Check
• A current Victorian Driver’s Licence

What We Offer

The Salvos offer a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

How To Apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration