AOD Case Worker

Number Of Positions Available

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Alcohol & Other Drugs (AOD) Case Worker

Location: Mount Isa, QLD

Classification: SCHADS Award – Level 4

Status: Permanent | Full Time

Make a Real Difference Every Day

Are you passionate about supporting people to overcome alcohol and other drug challenges? Join The Salvation Army as a Full-Time AOD Case Worker in Mount Isa and become part of a dedicated team committed to helping individuals make positive changes and improve their wellbeing.

In this rewarding role, you'll provide compassionate, evidence-based case management and therapeutic support to people experiencing alcohol and other drug-related issues. Working within TSA's National AOD Model of Care, you'll empower participants to reduce harm, build resilience and develop the skills and confidence needed to create positive, lasting change.

Why this role matters

The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.

Our Commitment to Inclusion

The Salvation Army is committed to building a diverse and inclusive workforce. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.

About The Role

As an AOD Case Worker, you will provide high-quality, person-centred support to adults and families participating in our residential alcohol and other drug recovery program. Working as part of a supportive team, you will support participants to identify and achieve their recovery goals while improving their health, wellbeing, and quality of life.

No two days are the same. You’ll have the opportunity to build meaningful relationships with participants and support them throughout their recovery journey in a residential setting.

Key Responsibilities

• Conduct comprehensive AOD assessments, screening and risk evaluations.
• Develop and implement individualised treatment and recovery plans.
• Provide strengths-based, trauma-informed case management and ongoing support.
• Deliver evidence-based therapeutic interventions, including Motivational Interviewing (MI), Cognitive Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), mindfulness and relapse prevention strategies.
• Coordinate referrals and collaborate with internal and external services, including mental health, medical and specialist providers.
• Facilitate therapeutic and psychoeducational group programs, including TSA's Foundations Program.
• Support participants to build practical life skills, healthy coping strategies and long-term recovery goals.
• Maintain accurate case notes and documentation in accordance with organisational and legislative requirements.
• Promote culturally safe, inclusive and person-centred practice, particularly when working with Aboriginal and Torres Strait Islander peoples.

About You

To be successful in this role, you'll be passionate about supporting people through recovery and committed to delivering high-quality, person-centred care.

You'll Bring

• Certificate IV in Alcohol and Other Drugs (or a related qualification), or relevant industry experience. Applicants currently studying may also be considered.
• Experience in alcohol and other drug services, case management or community services.
• Knowledge of harm minimisation, trauma-informed practice and recovery-oriented care.
• Strong communication, interpersonal and relationship-building skills.
• The ability to work collaboratively within a multidisciplinary team while managing a varied caseload.
• Experience working with people from diverse backgrounds, including Aboriginal and Torres Strait Islander communities, LGBTQIA+ people, culturally and linguistically diverse communities, and individuals with complex needs.
• Excellent organisational skills, resilience and the ability to adapt in a dynamic environment.

Essential Requirements

• Current National Police Check (or ability to obtain).
• Working with Children Check (or ability to obtain).
• Current Australian Driver's Licence.

What We Offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Flexible working arrangements.
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

How To Apply

Are you ready to make a difference and help individuals rebuild their lives? Please submit your resume and cover letter detailing your alignment with the role's requirements. Together, we can create lasting change and build a more inclusive and compassionate community.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration