Operations Specialist, E-Mobility

• Help shape the future of electric mobility.
• Deliver exceptional customer experiences that support Australia's energy transition.
• Adelaide based

Join a team that's All Kinds of Useful

At Origin, being useful is more than a tagline - it’s how we approach work every day. As a collective, we’re a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia’s energy transition. If you’re driven by purpose and excited to be part of something bigger, we’d love to have you on the journey.

About The Role

As our E-Mobility business continues to grow, we're looking for a Operations Specialist to deliver exceptional customer experiences across our EV Subscription, Fleet Management and broader mobility solutions. You'll support customers throughout their EV journey, managing enquiries, coordinating vehicle deliveries and working closely with suppliers to ensure every experience is simple, seamless and memorable.

Why the role matters

• Help more Australians transition to electric mobility through outstanding customer experiences.
• Manage the customer journey from onboarding and contracts through to vehicle delivery and ongoing support.
• Partner with suppliers and internal teams to deliver seamless operational outcomes.
• Help improve processes and contribute to the growth of Origin's E-Mobility business.

What You'll Bring

You're passionate about delivering great customer experiences, enjoy solving problems and thrive in a fast-paced environment.

You'll also bring:

• 2+ years' experience in customer service, customer operations or account management.
• Experience supporting both business and consumer customers.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Confidence using Excel and working across multiple systems.

Experience in electric vehicles, fleet management, the energy industry or customer-facing sales will be highly regarded but isn't essential.

For more information, please contact Bayden Shaarub or apply now.

Origin - Where good change happens

At Origin, we’re powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you.

Here's a little about us:https://www.originenergy.com.au/about/careers/

Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.

Please note unsolicited CVs from agencies will not be accepted.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.

Function: Strategy