Risk Specialist – Transformation & Operations | 12 FTC

NGM Group

  • Exposure to senior leaders and executive stakeholders
  • Varied role spanning across multiple risk activities to support effective risk management across the business.
  • 12 month fixed term contract | Hybrid working | Newcastle NSW

Partner with senior leaders to strengthen risk practices, influence business decisions and drive meaningful improvements across the organisation.

About the role

As a Risk Specialist, you'll be a trusted partner to stakeholders, supporting them to identify and manage risks, strengthen controls and embed better ways of working. You'll gain exposure to a broad range of business activities, from day-to-day operational challenges through to strategic initiatives and change programs.

Working in first line risk, no two days are the same. One day you may be reviewing controls or investigating an incident; the next, you could be presenting insights to leaders, supporting a business improvement initiative or helping a team strengthen its risk practices. If you enjoy building relationships, influencing outcomes and solving practical business problems, this role offers plenty of variety, exposure and impact.

Key responsibilities

  • Partner with leaders and teams to support operational risk activities that are practical, timely and aligned to business priorities.
  • Facilitate risk assessments, ensuring risks, controls and treatment actions are clearly identified, documented and understood.
  • Conduct control reviews and testing to assess effectiveness and identify opportunities for improvement.
  • Investigate operational risk incidents, support root cause analysis and help drive sustainable solutions.
  • Prepare risk reporting and insights that support stakeholder forums and inform decision-making.
  • Support business improvement and change initiatives by ensuring risk considerations and controls are appropriately embedded.
  • Build trusted relationships across the business and contribute to uplifting risk knowledge, capability and culture.

What we’re looking for

We're open to candidates from risk, compliance, governance, quality assurance, audit or similar backgrounds. What matters most is your ability to build relationships, influence stakeholders and confidently navigate discussions that lead to better outcomes.

You'll bring:

  • At least 2 years' experience in risk, compliance, governance, quality assurance, audit or a related discipline.
  • An understanding of operational risk management principles, including risk assessments, controls, incidents, issues and governance activities.
  • Strong stakeholder management and communication skills, with the confidence to ask questions, challenge constructively and influence decision-making.
  • The ability to analyse information, think critically and recommend practical solutions.
  • A proactive, collaborative approach and a genuine desire to help others succeed.
  • Experience within financial services, banking or another regulated environment will be highly regarded.

What can you expect from us?

Our benefits are designed to help you thrive — in and out of work. Think health and wellbeing support like Fitness Passport, corporate health insurance and annual flu vaccinations, plus lifestyle perks including hotel discounts and flexible work arrangements. We also back what matters most with 18 weeks paid parental leave, recognition programs, an employee referral program, and dedicated time to give back (two community volunteer days and three recreational leave days each year).

Why join us?

  • Growth & opportunities – Build your capability, stretch into new challenges and shape what’s next with development support behind you.
  • Culture & connection – Be part of a team that’s inclusive, down-to-earth and genuinely connected, where collaboration is how we get things done.
  • Meaningful work – Do work you can feel proud of, making a real difference for customers and communities every day.

As one of Australia’s largest customer-owned banks, we’re a driving force in customer owned banking, operating under the trusted brands Greater Bank and Newcastle Permanent. With over 200 years of combined experience, we’ve helped hundreds of thousands of Australians achieve home ownership and provide a genuine alternative to the big banks—all while strengthening the communities we serve. At the heart of everything we do are our core values:

  • Lead with heart – We genuinely care about achieving better outcomes for our customers and communities.
  • Own the action – We build trust by doing things the right way, with honesty and transparency.
  • Embrace opportunity – We look ahead, focusing on our strengths and expertise to challenge the status quo.
  • Thrive together – By working as one, we create the best possible future for our customers and communities.

Join a team shaping the future of trusted banking and make a real impact where it matters most.

A note to recruitment agencies: We’ve got this role covered, so no need to get in touch! As such, we are unable toaccept unsolicited CVs and will not be liable for any associated fees. Thank you for your understanding!

NGM Group is committed to delivering trusted banking to enable our customers and communities to thrive. We do this by leading with heart, doing the right things in the right way, and by maintaining high standards of ethical behaviour in everything that we do. All applicants are therefore required to undergo a skills assessment , comprehensive background check , Bankruptcy Check and a Nationally Coordinated Criminal History Check.

We are also working to reflect the vibrant communities we serve. We believe in creating an inclusive, diverse, and supportive workplace where everyone can thrive. If you require adjustments to be made during the recruitment process or would like to discuss any accessibility requirements, your Talent Acquisition Partner will be happy to engage in a confidential discussion and assist. Your unique talents and perspectives are what make us stronger.