Senior Industrial Yardhand (Manheim)

Join Manheim Industrial as a Senior Operations Officer and take the next step in your auctioneering career. Based at our Altona North auction site, this full-time role combines operational leadership with hands-on involvement in asset remarketing, project delivery and continuous improvement. You'll support strategic initiatives while managing key activities including asset book-in, photography, inspections and collections across our industrial auctions.

What You'll Do

• Lead auction operations and projects, overseeing asset book-in, inspections, photography, valuations, collections, site safety, and auction delivery across onsite, offsite and online channels.
• Support business growth and buyer development by collaborating with sales teams, contributing to marketing campaigns, auction content creation, and customer engagement initiatives.
• Deliver exceptional customer service, managing asset viewings, responding to enquiries and complaints, and maintaining strong relationships with buyers, sellers and stakeholders.
• Drive operational excellence through quality assurance, performance monitoring, claims management, and continuous improvement initiatives.
• Manage auction administration and remarketing activities, including sale uploads, invoicing, account sales, proposals, documentation and auction readiness.
• Promote a safe and compliant workplace, ensuring adherence to WHS policies and supporting the safe handling, movement and storage of industrial assets and equipment.

What We're Looking For

• Exemplary written and verbal communication skills, with strong decision-making and influencing ability.
• Proven customer service skills, with the ability to analyse complex information and recommend improved practices.
• Intermediate working knowledge of Microsoft Word, Excel and PowerPoint.
• A current Driver's Licence, Forklift Licence, HR Truck Licence and High Risk Work Licence (or equivalent) are essential.
• Experience in a similar role within a medium to large organisation, or significant equivalent experience in a related industry, is highly regarded.

• Manheim Australia and New Zealand is a leader in automotive and industrial asset remarketing. We serve a wide range of sectors, offering solutions for passenger cars, commercial vehicles, trucks, motorcycles, boats, recreational vehicles, and heavy machinery.
• We also provide specialist services to the insurance and finance industries, corporate fleet managers, and insolvency practitioners.
• Manheim is part of Cox Automotive, the world's largest automotive services organisation, with over 30,000 employees globally. We're committed to transforming the way people buy, sell, own, and use vehicles and assets.

Our Benefits

• We offer on the job training to ensure you are successful in the role and other training and development opportunities such as LinkedIn Learning, Pluralsight, Employee Resource Groups and many more.
• Our Benefits offerings include Birthday Leave, Volunteering Leave, Service Awards, access to Reward and Recognition platform just to name a few.
• Employee Assistance Program (EAP) - EAP is a professional service that is voluntary, confidential and free of charge to all team members and their immediate family members and dependents 24/7.

We offer a collaborative team environment where you can thrive, grow and make a meaningful impact. If you are looking for a fun, challenging and rewarding opportunity to build your career, apply now and make your mark!